Federal Citizen Information Center: 2007 Consumer Action Handbook (178 pages, PDF): “This everyday guide to being a smart shopper is chocked full of helpful tips about buying a car or home, preventing identity theft, understanding credit, resolving problems after a purchase, and much more.
Sample Complaint Letter: This .pdf is the sample compaint letter included in the Consumer Action Handbook. It is a quick 1-page download that you can use as a template to write a complaint letter.
Consumer Assistance Directory: This 106 page .pdf includes all of the Consumer Assistance Directory contact information including corporate, car manufacturers, state offices, federal agencies, better business bureaus, national consumer organizations, and trade associations.
Sabrina is also the solo Editor, Publisher and Founder of LLRX.com® – Legal, technology and knowledge discovery resources on the “moving edge” for Librarians, Lawyers, Researchers, Academic and Public Interest Communities – launched in 1996.