2007 Consumer Action Handbook

by Sabrina I. Pacifici on January 31, 2007

Federal Citizen Information Center: 2007 Consumer Action Handbook (178 pages, PDF): “This everyday guide to being a smart shopper is chocked full of helpful tips about buying a car or home, preventing identity theft, understanding credit, resolving problems after a purchase, and much more.

  • Consumer Topics: This .pdf includes all of the Consumer Topics (63 pages)
  • Sample Complaint Letter: This .pdf is the sample compaint letter included in the Consumer Action Handbook. It is a quick 1-page download that you can use as a template to write a complaint letter.
  • Consumer Assistance Directory: This 106 page .pdf includes all of the Consumer Assistance Directory contact information including corporate, car manufacturers, state offices, federal agencies, better business bureaus, national consumer organizations, and trade associations.
  • Corporate Consumer Offices: This .pdf includes contact information for all of the corporations listed in the Handbook.(37 pages)
  • Car Manufacturers and Resolution Programs: This .pdf includes contact information for all of the automobile manufacturers listed in the Handbook. (4 pages)
  • State Offices: This .pdf includes contact information for all of the state and local offices listed in the Handbook. (36 pages)
  • Federal Agencies: This .pdf includes contact information for all of the Federal agencies listed in the Handbook. (15 pages)
  • BBBs: This .pdf includes contact information for all of the Better Business Bureaus listed in the Handbook. (5 pages)
  • Consumer Organizations: This .pdf includes contact information for all of the National Consumer Organizations listed in the Handbook. (5 pages)
  • Trade Associations: This .pdf includes contact information for all of the Trade and Professional Associations listed in the Handbook.” (6 pages)
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