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Category Archives: Social Media

Men catch up with women on overall social media use

“Historically, women have been more avid users of social media than men – a finding consistent across several Pew Research Center surveys. In fact, in November 2010, the gender gap was as large as 15 percentage points. More recent data, however, show that these differences are no longer statistically significant. A new Pew Research Center analysis finds that a similar share of men and women say they used social networking sites this year, consistent with what we found in 2014. Some 73% of online men use social media, which is on par with the 80% of online women who say they do so. Although the overall percentage of men and women who report using social media is now comparable, there are still some gender differences on specific platforms. Pinterest, Facebook and Instagram have a larger female user base, while online discussion forums like Reddit, Digg or Slashdot attract a greater share of male users. Gender differences on Twitter, Tumblr and LinkedIn are not significant.”

Mobile Messaging and Social Media 2015

Pew Report – Mobile Messaging and Social Media 2015 – August 19, 2015: “In today’s world, people — particularly young people — are continually finding and adapting new ways of communicating electronically to fit their needs. Case in point: 2015 marks the first time Pew Research Center has asked specifically about mobile messaging apps asContinue Reading

Professor Latanya Sweeney Launches New Privacy and Technology Journa

EPIC – “Harvard Professor Dr. Latanya Sweeney has launched Technology Science, a new online journal for “original material dealing primarily with a social, political, personal, or organizational benefit or adverse consequence of technology.” Among other papers, Technology Science currently features research on Facebook Messenger’s geolocation collection and disclosure, medical privacy, and price discrimination in internationalContinue Reading

Administrative Investigation, Improper Use of Web-based Collaboration Technology, VA Office of Info Tech

Office of Inspector General Office of Veterans Affairs – Report Number: 13-03054-463 – Redacted – 8/17/2015. “VA employees improperly used Yammer.com, a Web-based collaboration technology, which was not approved or monitored as required by VA policy. Further, the website had vulnerable security features, recurring website malfunctions, and users engaged in a misuse of time andContinue Reading

2015 Digital Business Global Executive Study and Research Project

“MIT Sloan Management Review and Deloitte’s1 2015 global study of digital business found that maturing digital businesses are focused on integrating digital technologies, such as social, mobile, analytics and cloud, in the service of transforming how their businesses work. Less-mature digital businesses are focused on solving discrete business problems with individual digital technologies. The ability toContinue Reading

Lessons from Leading Edge of Customer Experience Management

A Report by Harvard Business Review Analytic Service – Lessons from the Leading Edge of Customer Experience Management – 2014. “CUSTOMER EXPERIENCE MANAGEMENT — the collection of processes an organization uses to manage customer interactions across the enterprise—is more important than ever. The days of the single customer touch point are long gone. Today’s companiesContinue Reading

New on LLRX – Finding People Resources and Sites on the Internet

Via LLRX.com – Finding People Resources and Sites on the Internet – People centric resources and sites on the Internet allow you to find individuals based on a range of objectives: personal (family, medical, genealogy); business (legal, corporate, financial); academic; government and career. Web search guru Marcus P. Zillman’s new guide highlights selected sources toContinue Reading

McKinsey insights on change management

The phrase “change management” has been widely referenced across the private and public sectors for decades.  Librarians have embraced and executed objectives based upon change management concepts in no small measure due to the inherent agility, adaptability and futures thinking of the professional. From the nacent World Wide Web to the current multi-faceted scope ofContinue Reading

t factor: A metric for measuring impact on Twitter

“Based on the definition of the well-known h index we propose a t factor for measuring the impact of publications (and other entities) on Twitter. “The new index combines tweet and retweet data in a balanced way whereby retweets are seen as data reflecting the impact of initial tweets. The t factor is defined asContinue Reading

Pew Report – Teens, Technology and Friendships

Teens, Technology and Friendships – Video games, social media and mobile phones play an integral role in how teens meet and interact with friends: “For American teens, making friends isn’t just confined to the school yard, playing field or neighborhood – many are making new friends online. Fully 57% of teens ages 13 to 17Continue Reading

Google now identifies peak times to avoid buying stuff in stores

Via Google+ “Do you ever find yourself trying to avoid long lines or wondering when is the best time to go grocery shopping, pick up coffee or hit the gym (hint: avoid Monday after work)? You’re in luck! Now, you can avoid the wait and see the busiest times of the week at millions ofContinue Reading

Global law firm implements innovative internal messaging system

Legal Insider – “In an idea that has yet to be fully embraced by its staff, DLA Piper has introduced its own internal Twitter for enterprise called Grapevine. Using Greets instead of Tweets, Grapevine is an open security model which is being used to send messages; spread news, information and know-how across the firm; and sendContinue Reading