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Category Archives: Web Site Accessibility and Usability Long-Term Strategy Needed to Improve Website Usability Long-Term Strategy Needed to Improve Website Usability, GAO-16-693: Published: Aug 30, 2016. Publicly Released: Aug 30, 2016:  “The Office of Management and Budget (OMB), General Services Administration (GSA), and the Performance Improvement Council (PIC) took several steps to improve the usefulness of, a website intended to serve as the public window to the federal government’s goals and performance. However, their actions do not fully meet selected requirements for federal websites (which are based on relevant statutes, regulations, and executive orders) and do not fully meet provisions of the GPRA Modernization Act of 2010 (GPRAMA):

  • In accordance with, GSA, on behalf of OMB, issued a usability test in September 2013. The test identified issues with the website’s accessibility, purpose, data visualizations, and search function. However, OMB and GSA have not addressed all of the test’s findings.
  • OMB and the PIC are tracking 18 of 24 website performance measures required by, but have not set goals for those measures. In June 2013, GAO recommended they track measures and set goals for those measures. However, those recommendations remain open.
  • OMB has not met all of the GPRAMA public reporting requirements for In particular, GAO identified several areas where OMB is not fully meeting agency priority and cross-agency priority goal public reporting requirements. OMB and PIC staff told GAO they are aware that is not fully GPRAMA compliant, but in moving forward, are focused on ensuring its compliance…”

Wireless Substitution: Early Release of Estimates From the National Health Interview Survey, July–December 2015

Wireless Substitution: Early Release of Estimates From the National Health Interview Survey, July–December 2015. Stephen J. Blumberg, Ph.D., and Julian V. Luke, Division of Health Interview Statistics, National Center for Health Statistics. Released May 2016. “Preliminary results from the July–December 2015 National Health Interview Survey (NHIS) indicate that the number of American homes with only… Continue Reading

New on LLRX – Fight for Kindle all-text bold option: Why you STILL need to write Amazon – and the media

Via – Fight for Kindle all-text bold option: Why you STILL need to write Amazon – and the media – David Rothman has been proactively and consistently engaged in an effort to increase visual usability of the Kindle for K-12 kids, the elderly and others with contrast-sensitivity problems. He has requested the company implement… Continue Reading

NLM Releases New Health Literacy Tool Shed Website

“The U.S. National Library of Medicine (NLM), in collaboration with Boston University School of Medicine is pleased to announce the launch of the Health Literacy Tool Shed: The Health Literacy Tool Shed is a free, user-friendly, unique, curated online database of more than 100 empirically validated health literacy instruments. The Tool Shed serves as… Continue Reading

webAIM – Web Accessibility In Mind

“WebAIM (Web Accessibility In Mind) has provided comprehensive web accessibility solutions since 1999. These years of experience have made WebAIM one of the leading providers of web accessibility expertise internationally. WebAIM is a non-profit organization based at the Center for Persons with Disabilities at Utah State University.” Continue Reading

Forum Guide to Ensuring Equal Access to Education Websites— Introduction to Electronic Information Accessibility Standards

Forum Guide to Ensuring Equal Access to Education Websites – Introduction to Electronic Information Accessibility Standards, July 2011 “This guide is designed for use by information technology administrators, data specialists, and program staff responsible for the “content” in data reports, as well as education leaders (e.g., administrators who prioritize tasks for technical and data staff),… Continue Reading

Google Apps Accessibility Evaluation Project

“In the summer of 2010, Peter Mosinskis from California State University Channel Islands assembled a team of approximately fifteen volunteers from seven different CSU campuses and one from the UC system to evaluate the accessibility of Google Apps. The team also recruited student volunteers and screen reader users to assist with the testing. Automated, manual,… Continue Reading

Children's Websites: Usability Issues in Designing for Kids

Jakob Nielsen’s Alertbox, September 13, 2010, Children’s Websites: Usability Issues in Designing for Kids: “New research with users aged 3–12 shows that older kids have gained substantial Web proficiency since our last studies, while younger kids still face many problems. Designing for children requires distinct usability approaches, including targeting content narrowly for different ages of… Continue Reading

New Book Available Online – Search User Interfaces

Search User Interfaces by Marti A. Hearst [the author, with permission of Cambridge University Press, has placed the full text online free of charge. See the terms of service]: “This book focuses on the human users of search engines and the tool they use to interact with them: the search user interface. The truly worldwide… Continue Reading

Web Accessibility Guidelines For UN Websites

Web Accessibility Guidelines For UN Websites (Word doc): “In order to make information on the United Nations and its activities available to the widest range of audiences, and in keeping with resolutions of the General Assembly, the Department of Public Information (DPI) is aggressively pursuing accessibility of the United Nations website by persons with disabilities.… Continue Reading Has a New Look

“The new home page provides easier access to site information and offers new features.” Prominently displayed at the top right side of the page are links to: a well designed and organized Blog, Podcasts to which users may listen and for which transcripts are provided, RSS Feeds to the podcasts, resource announcements and alerts.… Continue Reading

Citizen Satisfaction with E-Government Falls to Lowest in Three Years

News release: “Citizen satisfaction with federal government websites declines for a third consecutive quarter, according to the first quarter report [Excel] of the University of Michigan’s American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The Index aggregate score for the first quarter of 2008 fell to 72.4 on ACSI’s 100-point scale, its lowest score in… Continue Reading