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Category Archives: Web Site Accessibility and Usability

AIDS.gov Has a New Look

“The new AIDS.gov home page provides easier access to site information and offers new features.” Prominently displayed at the top right side of the page are links to: a well designed and organized Blog, Podcasts to which users may listen and for which transcripts are provided, RSS Feeds to the podcasts, resource announcements and alerts.… Continue Reading

Citizen Satisfaction with E-Government Falls to Lowest in Three Years

News release: “Citizen satisfaction with federal government websites declines for a third consecutive quarter, according to the first quarter report [Excel] of the University of Michigan’s American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The Index aggregate score for the first quarter of 2008 fell to 72.4 on ACSI’s 100-point scale, its lowest score in… Continue Reading

DOE OIG Audit Report: Management of the Department's Publicly Accessible Websites

U.S. Department of Energy, Office of Inspector General, Office of Audit Services, Audit Report, Management of the Department’s Publicly Accessible Websites, March 2008. “Our audit identified several opportunities to improve the security and management of the Department’s publicly accessible websites. Specifically: We identified over 50 significant cyber security incidents in the last three fiscal years,… Continue Reading

ABA Legal Technology Resource Center – Web Accessibility

“As much of the daily practice of law moves to web-based technologies, it is increasingly important that all members of the legal community — lawyers and non-lawyers alike — understand the need for websites that are accessible to all audiences. Efforts to ensure that websites are accessible to disabled persons, simply referred to as “web… Continue Reading

FTC Unveils New Web Site Design

FTC FAQ: “The Federal Trade Commission today unveiled a redesigned Web site to enhance consumers’ ability to find the information they want quickly and easily. As the federal agency that works directly with and for consumers, the FTC strives to be accessible and transparent, with information that is clear, simple, and easy to access. The… Continue Reading

NASCIO Progress Reports on State Government Internet Presence

Harmony Helps: A Progress Report on State Government Internet Presence – March 2007 – “This brief explores how state web portals have matured and examines the impact of the 2003 expansion of the dot-gov domain to state and local governments; trends in state portal domain naming conventions; trends in Internet portal branding and marketing; the… Continue Reading

E-Gov Sites Begin Development for Wider Accessibility Via Search Engines

GovExec.com: Google moves ahead with plan to open up federal Web sites: “Three federal organizations recently agreed to structure their sites to make them accessible for nearly all Internet searches, [Google] officials said.” See also PlainLanguage.gov Continue Reading

HHS and GSA Announce Updated Web Design and Usability Guidelines to Improve Government Web Sites

Press release, October 30, 2006: “HHS Secretary Mike Leavitt today announced the publication of the 2006 edition of the popular Research-Based Web Design & Usability Guidelines. Based on the latest research, the Guidelines now include over 40 new or updated guidelines and have become a primary resource for government and other Web communicators. The updated… Continue Reading

Google Accessible Web Search for the Visually Challenged

Fom Google Labs, Accessible Web Search for the Visually Challenged: “In addition to finding the most relevant results as measured by Google’s search algorithms, it further sorts results based on the simplicity of their page layouts.” Accessible Search FAQ Google Tests Accessible Search Page Continue Reading

GAO Report on Medicare Website Highlights Overall Lack of Usability

Press release, May 3, 2005: “Rep. Waxman, along with Reps. Dingell, Rangel, Stark, and Sherrod Brown, releases a GAO report that finds that the information provided by the Center for Medicare and Medicaid Services about the complicated new drug benefit is rife with problems. According to GAO, the federal handbooks, website, and 1-800 Medicare hotline… Continue Reading

Center for Technology in Government Launches XML Toolkit

“This Web site offers a library of resources to assist in managing a Web site using XML. It was designed and developed as a product of the Web Site Management Using XML Testbed, conducted by the Center for Technology in Government in 2005 – 2006. The library of resources is intended to grow over time… Continue Reading

New UK Guidelines on Web Accessibility

Developed by the British Standards Institution, and reported yesterday by the Disability Rights Commission: “Key guidance on how to develop a website which is user-friendly for disabled people has been launched today.” “The DRC report, The Web: Access and Inclusion for Disabled People was published in April 2004. It investigated the accessibility of 1,000 British… Continue Reading