Comparing Technology Innovation in the Private and Public Sectors

by Sabrina I. Pacifici on June 24, 2009

“Corporate websites generally offer more innovative features than public-sector sites, largely because the private sector spends about a third more on websites, according to a Brookings Institution study, Comparing Technology Innovation in the Private and Public Sectors. The study, released in mid-June, compares the websites of leading U.S. corporations with state and national governments, grades their overall performance, and examines nearly two dozen features of digital innovation.

Using a 100-point scale, the study report concludes that corporations have the most innovative websites (65 points) and are trailed as a group by state government (54) and federal government (51). The top-rated site in the federal government category, USA.gov (92), equaled the score for the top-rated corporate site, WellsFargo.com. Other top-rated federal sites were USDA.gov, GSA.gov, USPS.com, IRS.gov, and ED.gov. Delaware.gov (83.7) was the top-rated state site, followed by the official websites of Georgia, Florida, California, Massachusetts and Maine. The report also revealed that public websites provide more security and are better at protecting privacy. Although federal government websites were the most accessible to users with disabilities, 75% percent of its websites were not completely accessible.”

Previous post:

Next post: