Consumer Protection, Legal Services, and Financial Stability: An Exchange

by Sabrina I. Pacifici on May 16, 2011

Consumer Protection, Legal Services, and Financial Stability: An Exchange, Melissa B. Jacoby – University of North Carolina (UNC) at Chapel Hill – School of Law; Anna Gelpern, American University Washington College of Law. Fordham Urban Law Journal, Vol. 38, 2011, UNC Legal Studies Research Paper No. 1829686

  • “This exchange between us recasts the challenge of consumer financial protection and its implications for financial stability. Jacoby illustrates how the channels of production of formal law (non-uniform state law, uniform state law, federal law) fail to coherently reflect the functions of ex post consumer debtor protection. Channels of production shape the market for the services of lawyers and other intermediaries. Law schools reproduce categories of practice and thought based on formal rather than functional boundaries. Repeated exaltation of form over function helps explain why even good laws fail financially distressed consumers: individuals’ ability to use the best law for their circumstances can hinge on the specialization of the lawyer next door. Consistent with many prominent law-in-action studies, Jacoby presents evidence that changing the substantive laws on the books is often insufficient, and occasionally unnecessary, to protect consumers. Structure can matter more. Gelpern considers the implications of Jacoby’s findings for systemic risk management and crisis response. Financial technology made it possible to multiply and spread consumer debt throughout the financial system, with pockets of risk concentration in critical places. It follows that creating a stable financial system requires capacity to manage household debt on a large scale. The fragmented infrastructure Jacoby identifies does not merely fail individuals, but can frustrate economic policy, delay crisis response, and undermine financial stability.”
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