Dept. of Interior Needs to Overhaul Web Operations

by Sabrina I. Pacifici on July 14, 2003

Problems with the Department of the Interior’s management and operations of its web sites is the focus of a recent Inspector General Report, issued in June. The introduction to the 42 page evaluation report (pdf) states that Interior “needs to manage its web sites more efficiently, cost-effectively, and securely; and focus on its customers.”

  • Report from the U.S. Dept. of the Interior, Office of Inspector General, Moving to A Customer-Centered Web Presence, Report No. 2003-I-0051, June 2003.
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