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Federal Reserve survey provides information on mobile financial services

News release: “The use of mobile phones to access bank accounts, credit cards, or other financial accounts continued to increase among adults in the United States last year, according to a Federal Reserve Board report, Consumers and Mobile Financial Services 2015. The report is the Board’s fourth looking at how consumers access banking services using mobile phones (“mobile banking”), and their payments for goods and services using mobile phones (“mobile payments”), as well as their use of mobile phones to inform their shopping decisions. As of December 2014, 39 percent of adults with mobile phones and bank accounts reported using mobile banking–an increase from the 33 percent a year earlier. The most common use of mobile banking remains checking account balances or recent transactions. Transferring money between accounts is the second-most common mobile banking activity. More than half of mobile banking users received an alert from their financial institution through a text message, push notification, or e-mail–making this the third most common use of mobile banking.”

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