FTC Issues Advisory to Online Retailers on Shipping Claims
FTC “Surf” of 51 Internet Retailers Designed to Strengthen Consumer Confidence in Online Shopping:
In an effort to ensure that holiday shoppers receive their purchases within the time frame promised on the sites of web retailers, and that their purchase are accompanied by proper warranties, the FTC has issued letters to 37 e-tailers to reinforce “the Internet as a solid retailing medium.”
Also from the FTC, this web shopping tip sheet: Holiday shopping online? Wrap up a good buy!