Freedom of Information Act: Processing Trends Show Importance of Improvement Plans, GAO-07-491T, and Highlights, February 14, 2007.
“Based on data in annual reports from 2002 to 2005, the public continued to submit more requests for information from the federal government through FOIA. Despite increasing the numbers of requests processed, many agencies did not keep pace with the volume of requests that they received. As a result, the number of pending requests carried over from year to year has been steadily increasing.
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