Jonathan Rubin, DigitalGov: “Looking back, its clear that 2012 was a big year for the First Fridays Usability Testing Program. Improving the user experience is our game, and thats what we spent the bulk of the year doing. Besides celebrating our second birthday (huzzah!), we conducted 26 tests on federal websites, mobile sites, intranets and much more. A special shout-out to the superstars USA.govs search engine, FedRAMP, NASA (mobile), Regulations.gov, OMB Max and SAM.gov for making usability improvements in 30 days or less!”
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