The current issue of the Journal of Information, Law and Technology, from the UK, published this well documented article, A Stages of Growth Model for Knowledge Management Technology in Law Firms, by Petter Gottschalk, of the Norwegian School of Management. The author provides much needed perspective on the concept of knowledge management in general, and specifically as it is implemented via various technology solutions in the law firm environment, which differ substantially between continents. He illustrates the process of developing a sound KM solution through the use of a series of detailed matrices and charts. This article also contains many useful annotations, and a copy of the survey he sent to the 100 largest Norwegian law firms, from whom he received 38 responses.
Law Firm Clients as Drivers of KM
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