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Library Privacy Guidelines for E-book Lending and Digital Content Vendors

American Library Association: “Protecting user privacy and confidentiality has long been an integral part of the intellectual freedom mission of libraries. The right to free inquiry as assured by the First Amendment depends upon the ability to read and access information free from scrutiny by the government or other third parties. In their provision of services to library users, librarians have an ethical obligation, expressed in the ALA Code of Ethics, to preserve users’ right to privacy and to prevent any unauthorized use of patron data.  Librarians and libraries may also have a legal obligation to protect library users’ data from unauthorized disclosure. Libraries enter into licenses or agreements with commercial vendors in order to provide library users access to digital information, including e-books, journals, and databases.  Access to these resources is most often provided via networks and the internet. In the course of providing these services, most e-book and digital content vendors collect and use library patron data for a variety of reasons, including digital rights management, consumer analytics, and user personalization. Libraries and vendors must work together to ensure that the contracts and licenses governing the provision and use of digital information reflect library ethics, policies, and legal obligations concerning user privacy and confidentiality. These guidelines are issued to provide vendors with information about appropriate data management and security practices in respect to library patrons’ personally identifiable information and data about their use of digital content…”

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