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Most Agencies Falling Short on Mandate for Online Records

“Nearly 20 years after Congress passed the Electronic Freedom of Information Act Amendments (E-FOIA), only 40 percent of agencies have followed the law’s instruction for systematic posting of records released through FOIA in their electronic reading rooms, according to a new FOIA Audit released today by the National Security Archive at www.nsarchive.org to mark Sunshine Week. The Archive team audited all federal agencies with Chief FOIA Officers as well as agency components that handle more than 500 FOIA requests a year — 165 federal offices in all — and found only 67 with online libraries populated with significant numbers of released FOIA documents and regularly updated. Congress called on agencies to embrace disclosure and the digital era nearly two decades ago, with the passage of the 1996 “E-FOIA” amendments. The law mandated that agencies post key sets of records online, provide citizens with detailed guidance on making FOIA requests, and use new information technology to post online proactively records of significant public interest, including those already processed in response to FOIA requests and “likely to become the subject of subsequent requests.” Congress believed then, and openness advocates know now, that this kind of proactive disclosure, publishing online the results of FOIA requests as well as agency records that might be requested in the future, is the only tenable solution to FOIA backlogs and delays. Thus the National Security Archive chose to focus on the e-reading rooms of agencies in its latest audit. Even though the majority of federal agencies have not yet embraced proactive disclosure of their FOIA releases, the Archive E-FOIA Audit did find that some real “E-Stars” exist within the federal government, serving as examples to lagging agencies that technology can be harnessed to create state-of-the art FOIA platforms. Unfortunately, our audit also found “E-Delinquents” whose abysmal web performance recalls the teletype era. E-Stars include the Departments of Energy and State, the FBI, the Nuclear Regulatory Commission, and the agencies that have embraced the government’s opt-in FOIA portal, FOIAonline, which posts digital copies of FOIA releases. E-Stars such as the Department of State have shown that even agencies wracked by FOIA delays and deplorable record keeping can have a positive FOIA impact by posting their releases proactively. The excellent search functionality of the Department of State’s agency-leading E-Reading Room will make State’s website a pleasurable platform to browse, search, and read portions of former Secretary Clinton’s emails — when they are released. E-Delinquents include the Office of Science and Technology Policy at the White House, which, despite being mandated to advise the President on technology policy, does not embrace 21st century practices by posting any frequently requested records online. Another E-Delinquent, the Drug Enforcement Administration, insults its website’s viewers by claiming that it “does not maintain records appropriate for FOIA Library at this time…”

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