Using Online Tools to Engage – and be Engaged by – The Public
Using Online Tools to Engage – and be Engaged by – The Public: While all federal agencies have developed “open government plans,” many managers find themselves unfamiliar with what tactics and tools work best, under different scenarios. Matt Leighninger, IBM Deliberative Democracy Consortium"Mr. Leighninger’s report begins to pull back the veil on how the various online engagement tactics and tools can be used, and when they work best. His report describes common scenarios where public managers may find themselves needing, or using, public input. He describe a mix of ten different tactics managers may find useful for engaging the public online and highlights over 40 different technologies in use today to support those kinds of engagements."