Pew - Library Services in the Digital Age
Library Services in the Digital Age - Patrons embrace new technologies – and would welcome more. But many still want printed books to hold their central place, by Kathryn Zickuhr, Lee Rainie and Kristen Purcell"The internet has already had a major impact on how people find and access information, and now the rising popularity of e-books is helping transform Americans’ reading habits. In this changing landscape, public libraries are trying to adjust their services to these new realities while still serving the needs of patrons who rely on more traditional resources. In a new survey of Americans’ attitudes and expectations for public libraries, the Pew Research Center’s Internet & American Life Project finds that many library patrons are eager to see libraries’ digital services expand, yet also feel that print books remain important in the digital age."