E-Commerce
April 11, 2008
* New GAO Reports: Media Ownership, Millennium Challenge Corporation, Force Structure, Internet Sales

  • Media Ownership: Economic Factors Influence the Number of Media Outlets in Local Markets, While Ownership by Minorities and Women Appears Limited and Is Difficult to Assess, GAO-08-383, March 12, 2008

  • Millennium Challenge Corporation: Analysis of Compact Development and Future Obligations and Current Disbursements of Compact Assistance, GAO-08-577R, April 11, 2008

  • Defense Acquisitions: 2009 Review of Future Combat System Is Critical to Program's Direction, GAO-08-638T, April 10, 2008

  • Fiscal Year 2009 Budget Request: U.S. Government Accountability Office, GAO-08-616T, April 10, 2008

  • Force Structure: Restructuring and Rebuilding the Army Will Cost Billions of Dollars for Equipment but the Total Cost Is Uncertain, GAO-08-669T, April 10, 2008

  • Internet Sales: Undercover Purchases on eBay and Craigslist Reveal a Market for Sensitive and Stolen U.S. Military Items, GAO-08-644T, April 10, 2008
  • April 02, 2008
    * First Ever Congressional Hearing Simulcast in an Internet-based Virtual World

    Online Virtual Worlds: Applications and Avatars in a User-Generated Medium, Subcommittee on Telecommunications and the Internet
    Tuesday, April 1, 2008. Witness List & Prepared Testimony.

  • News release: "Representative Edward J. Markey (D-MA), chairman of the House Subcommittee on Telecommunications and the Internet, conducted the first ever Congressional hearing simulcast in an Internet-based virtual world [April 1, 2008]. The hearing addressed the evolution, culture and future of virtual worlds such as Second Life, Zwinky and There which are part of a new form of communication that has exploded over the last few years..."Virtual worlds are at the cutting edge of so-called "Web 2.0" applications and services, which enable users to generate the content of the realm, such as with YouTube and Flickr and Facebook. Virtual worlds can also support business operations and commercial applications - from real estate sales, to business conferences, product marketing, music sales, and the general buying of goods and services."
  • March 30, 2008
    * YouTube reveals video analytics tool for all users

    News release: "...we're releasing YouTube Insight, a free tool that enables anyone with a YouTube account to view detailed statistics about the videos that they upload to the site. (You can see this...announcement on the Google blog and on the YouTube blog...) This tool will help anyone who uploads videos to YouTube better understand and serve their audiences. For example, users might use Insight to tailor upload strategies to increase their videos' view counts and improve their popularity on the site. And partners who increase their videos' popularity also increase the number of monetizable views their videos get, and as a result, generate more revenue."

    March 28, 2008
    * FTC Staff Report, Protecting Consumers in the Next Tech-ade

    News release: "The Commission has issued a staff report highlighting the challenges of consumer protection in the face of emerging and evolving technologies in the next ten years. The report summarizes the proceedings of the FTC’s three-day public hearings, “Protecting Consumers in the Next Tech-ade,” and which will inform its consumer protection efforts in the next decade. TThe report explains the FTC will work to prevent Internet fraud by using its new powers under the U.S. SAFE WEB Act to coordinate and cooperate more closely with foreign consumer protection officials, ensure that consumer-producers who engage in activities to market and advertise products for consideration do so within the confines of laws prohibiting unfair or deceptive acts or practices in trade, and develop new strategies and to harness the power of technology to deliver timely and effective consumer education messages."

  • Protecting Consumers in the Next Tech-ade: A Report by the Staff of the Federal Trade Commission, March 2008 (50 pages, PDF)
  • March 18, 2008
    * Google for Non-Profits

    Official Google Blog: "Today, we're excited to launch Google For Non-Profits, a one-stop shop for tools to help advance your organization's mission in a smart, cost-efficient way. This site features ideas and tutorials for how you can use Google tools to promote your work, raise money and operate more efficiently. And to get inspired, you'll also find examples of innovative ways other non-profits are using our products to further their causes."

    March 15, 2008
    * IDC's Worldwide Software Pricing and Licensing Taxonomy and Report Guide, 2008

    IDC's Worldwide Software Pricing and Licensing Taxonomy and Report Guide, 2008, Mar 2008, Doc #210950: "This IDC study defines the classification scheme, or taxonomy, used by IDC's Global Software Business Strategies group to analyze the software licensing strategies of vendors and requirements of end-user organizations. IDC's software pricing and licensing taxonomy represents a fundamental view of the way software is created, priced, sold, and supported."

    March 11, 2008
    * Google Finalizes Acquisition of DoubleClick

    Follow up to previous postings on the Google-DoubleClick merger, this announcement today from Eric Schmidt, Google Chairman and CEO: "I'm pleased to share the news that we completed our acquisition of DoubleClick today. Although it's been nearly a year since we announced our intention to acquire DoubleClick last April, we are no less excited today about the benefits that the combination of our two companies will bring to the online advertising market."

  • Related news today: "The European Commission has cleared under the EU Merger Regulation the proposed acquisition of the online advertising technology company DoubleClick by Google, both of the US. The Commission’s in-depth investigation, opened in November 2007 (see IP/07/1688), concluded that the transaction would be unlikely to have harmful effects on consumers, either in ad serving or in intermediation in online advertising markets. The Commission has therefore concluded that the transaction would not significantly impede effective competition within the European Economic Area (EEA) or a significant part of it."
  • * Tail Report - Survey of Web Revenue

    "Tail Report has launched with the goal to map out how money is made in the blogosphere. Tail Report works by asking users to anonymously submit information about their site's traffic, rank and monthly revenue. In return, the user receives a custom report detailing what other websites are making and how their revenue compares based a number of factors, such as traffic, rank, number of RSS subscribers, age, number of employees, content, and ad networks."

    February 17, 2008
    * PBS: Your Guide to Online Privacy

    Your Guide to Online Privacy, by Mark Glaser

  • "As we share more information online via myriad site registrations, online social networking profiles, e-commerce sites and search engines, the desire by companies and governments to mine that information is increasingly at odds with the desire of users to protect it. While online businesses can create their own privacy policies, average folks often can’t comprehend them — or opt out from data collection without leaving the site entirely. And government agencies and law enforcement increasingly are watching what people do online to fight crime and terrorism."
  • February 14, 2008
    * Pew Internet Releases Online Shopping Report

    Press release: "Most online Americans view online shopping as a way to save time and a convenient way to buy products. At the same time, most internet users express discomfort over a key step in online shopping – sending personal or credit card information over the internet. According to the Pew Internet Project’s September 2007 survey...The report, entitled Online Shopping: Internet users like the convenience but worry about the security of their financial information, finds that two-thirds (66%) of online Americans have at one time bought a product online. If online Americans did not have such high levels of concern about sending personal or credit card information over the internet, the report estimates that the share of internet users buying products online could be as much as 3 percentage points higher, or 69%."

    February 10, 2008
    * Update on Microsoft Bid For Yahoo

    Follow up to February 2, 2008 posting Microsoft Proposes Acquisition of Yahoo! for $31 per Share, this news:

  • Microsoft Lawyers Map Out the Bid for Yahoo - Company lines up its case for a new antitrust fight, by Nathan Carlile, Legal Times, February 11, 2008. "By making its offer for Yahoo, antitrust lawyers say, Microsoft is wagering that past rebukes by the feds will not play a role this time. The company is still operating under a consent decree negotiated as part of its settlement with the Justice Department as part of the epic antitrust case against the company. The decree was recently extended until 2009, and a three-member team at Justice is continuing to monitor Microsoft's moves."

  • WSJ - Yahoo Board to Reject Microsoft Bid: "Yahoo Inc.'s board plans to reject Microsoft Corp.'s unsolicited $44.6 billion offer to acquire the Web giant, a person familiar with the situation says. After a series of meetings over the past week, Yahoo's board determined that the $31 per share offer "massively undervalues" Yahoo, the person said. It also doesn't account for the risks Yahoo would be taking by entering into an agreement that might be overturned by regulators. The board plans to send a letter to Microsoft Monday, spelling out its position."
  • * One person in eight in the EU27 avoids e-shopping because of security concerns

    Press release: "In connection with the 5th Safer Internet Day1 on 12 February 2008, Eurostat, the Statistical Office of the European Communities, presents a selection of statistics concerning internet activities, security concerns and virus attacks. The Safer Internet Day is part of a global drive to promote a safer Internet for all users, in particular younger people, and is organised by Insafe, a European internet safety network co-funded by the European Commission...In the EU27 in 2007, nearly a quarter of internet users had had a computer virus in the preceding 12 months, which resulted in a loss of information or time. Virus attacks were most frequent in Lithuania (41% of users), Slovenia (35%) and Malta (34%) and least common in the Czech Republic (7%), Estonia (15%) and Sweden (16%)."

    * Connecticut Farmers Selling Dairy Fiber Pot Containers

    Audubon Naturalist Society: "Gardeners have long wanted pots made of biogradable and renewable materials. And now, at least for seedling pots, this alternative exists: CowPots™, invented by two Connecticut dairy farmers, are durable fiber pots made of cow poo. So far, though, these odorless pots are only available to us online."

    January 26, 2008
    * Media Myths and Realities: A Public of One

    Press release, December 10, 2007 - "The way communicators dispense information is out of sync with the way consumers use media, according to Media, Myths & Realities, a comprehensive survey of media usage among consumers and communications professionals conducted by global public relations firm Ketchum and the University of Southern California Annenberg Strategic Public Relations Center. Advice from family and friends is the No. 1 source that consumers turn to when making a variety of decisions – ranging from purchasing consumer electronics to planning a vacation – and advice from an expert rates highest when making medical decisions and purchases based on a product’s environmental impact. Despite the strong evidence that friends, family and experts play a key role in influencing decisions, only 24 percent of communicators report having a word-of-mouth program in place."

    January 05, 2008
    * New Study on Copyright and Creativity from the Center for Social Media

    New Study on Copyright and Creativity from the Center for Social Media, Posted by Hugh DAndrade: "Free video hosting sites like YouTube, Yahoo! Video, and Daily Motion are enabling creators to share video instantly with millions of viewers around the world. A new report from the Center for Social Media takes a close look at these user generated sites, and finds that there is much more at stake than the SNL and Daily Show clips often referenced in the usual Viacom v. YouTube debates on copyright infringement. Recut, Reframe, Recycle shows that far from simply uploading content, more and more users are remixing prior works to create new (and often surprising) works of transformative creativity. Users are borrowing from film, television, and pop culture at large to create parodies and satires, commentaries, pastiche, quotations, as well as archives of important work that cannot be shown due to copyright restriction. By illustrating each category with some of the best examples of user-generated content from the past few years, the study attempts to clarify "the difference between quoting for new cultural creation and simple piracy."

    January 01, 2008
    * gethuman 500 database

    "The gethuman™ movement has been created from the voices of millions of consumers who want to be treated with dignity when they contact a company for customer support." The gethuman 500 database, regularly updated, includes telephone numbers for customer service contacts in the following sectors, located in the United States: automotive, credit, finance, government, hardware, insurance, internet, mobile, pharmacy, products, shipping, software, telco, travel, TV/satellite, and utilities.

    December 30, 2007
    * State of the Media Democracy Survey

    The State of the Media Democracy: Are You Ready for the Future of Media?: "To shed light on how different generations are “consuming” media — and what their future media preferences are likely to be — Deloitte & Touche USA LLP’s Technology, Media and Telecommunications (TMT) practice commissioned an extensive survey on the evolving role of media in America. This State of the Media Democracy survey offers a generational reality check on the usage of current media platforms/devices and what the future may hold. Fielded by Harrison Group (an independent research services firm) from February 23 through March 6, 2007, the survey used an online methodology to collect information from 2,200 U.S. consumers between the ages of 13 and 75."

    December 26, 2007
    * CDT Posts Music Download "Warning List"

    "CDT has created a list to alert consumers about music download Web sites that charge fees and claim a large selection, but do not appear to have obtained licenses to ensure that users' downloads from the site are legal. Consumers looking to download music lawfully for the new computers and MP3 players they receive this holiday season may want to check CDT's list before paying money to unfamiliar but legitimate-looking music services. CDT hopes that warning consumers about these sites can help avoid confusion and promote the continued growth of the lawful online music market."

  • Music Download Warning List, December 26, 2007
  • * 2007 Annual Study: U.S. Cost of a Data Breach

    Ponemon 2007 Annual Study: U.S. Cost of a Data Breach - Understanding Financial Impact, Customer Turnover, and Preventitive Solutions: This study "was derived from a detailed analysis of 35 data breach incidents. According to the study, the cost per compromised customer record increased in 2007, compared to 2006. Lost business opportunity, including losses associated with customer churn and acquisition, represented the most significant component of the cost increase. Companies analyzed were from 16 different industries, including communications, consumer goods, education, entertainment, financial services, gaming, health care, hospitality, internet, manufacturing, marketing, media, retail, services, technology, and transportation."

    December 20, 2007
    * FTC Closes Google/DoubleClick Investigation

    Press release: "The Federal Trade Commission today announced that it will not seek to block Google Inc.’s proposed $3.1 billion acquisition of Internet advertising server DoubleClick Inc. In a 4-1 vote to close its eight-month investigation of the transaction, the Commission wrote in its majority statement that "after carefully reviewing the evidence, we have concluded that Google’s proposed acquisition of DoubleClick is unlikely to substantially lessen competition."

    December 18, 2007
    * Digital Economy Fact Book 2007

    "The Ninth Edition of The Progress & Freedom Foundation's Digital Economy Fact Book (188 pages, PDF) was released [December 14, 2007]...The resource guide features an expanded section on international data, reflecting the global importance of the digital economy."

    November 23, 2007
    * Census Issues Quarterly Retail E-Commerce Sales

    Quarterly Retail E-Commerce Sales 3rd Quarter 2007: "The Census Bureau of the Department of Commerce announced today that the estimate of U.S. retail e-commerce sales for the third quarter of 2007, adjusted for seasonal variation and holiday and trading-day differences, but not for price changes, was $34.7 billion, an increase of 3.6 percent (±0.8%) from the second quarter of 2007. Total retail sales for the third quarter of 2007 were estimated at $1,020.4 billion, an increase of 0.8 percent (±0.2%) from the second quarter of 2007. The third quarter 2007 e commerce estimate increased 19.3 percent (±2.6%) from the third quarter of 2006 while total retail sales increased 3.8 percent (±0.5%) in the same period. E-commerce sales in the third quarter of 2007 accounted for 3.4 percent of total sales."

    November 20, 2007
    * The Internet Singularity, Delayed: Why Limits in Internet Capacity Will Stifle Innovation on the Web

    The Internet Singularity, Delayed: Why Limits in Internet Capacity Will Stifle Innovation on the Web - "In this research study, Nemertes performed an independent in-depth analysis of Internet and IP infrastructure (which we call capacity) and current and projected traffic (which we call demand) with the goal of understanding how each has changed over time, and determining if there will ever be a point at which demand exceeds capacity....findings indicate that although core fiber and switching/routing resources will scale nicely to support virtually any conceivable user demand, Internet access infrastructure, specifically in North America, will likely cease to be adequate for supporting demand within the next three to five years. We estimate the financial investment required by access providers to bridge the gap between demand and capacity ranges from $42 billion to $55 billion, or roughly 60%-70% more than service providers currently plan to invest. It’s important to stress that failing to make that investment will not cause the Internet to collapse. Instead, the primary impact of the lack of investment will be to throttle innovation” both the technical innovation that leads to increasingly newer and better applications, and the business innovation that relies on those technical innovations and applications to generate value. The next Google, YouTube, or Amazon might not arise, not because of a lack of demand, but due to an inability to fulfill that demand."

  • See also Trend Micro™ Internet Confidence and Safety Survey Reveals Consumer Confidence in the Internet is on the Rise in U.S. and Japan, November 19, 2007
  • November 18, 2007
    * Newsweek Review of Amazon's New E-Book Reader

    The Future of Reading, by Steven Levy, Newsweek, November 17, 2007: "...the Kindle...has the dimensions of a paperback, with a tapering of its width that emulates the bulge toward a book's binding. It weighs but 10.3 ounces, and unlike a laptop computer it does not run hot or make intrusive beeps....with the use of E Ink, a breakthrough technology of several years ago that mimes the clarity of a printed book, the Kindle's six-inch screen posts readable pages... (The Kindle gets as many as 30 hours of reading on a charge, and recharges in two hours.)...E-book devices like the Kindle allow you to change the font size: aging baby boomers will appreciate that every book can instantly be a large-type edition. The handheld device can also hold several shelves' worth of books: 200 of them onboard, hundreds more on a memory card and a limitless amount in virtual library stacks maintained by Amazon. Also, the Kindle [costs $399] allows you to search within the book for a phrase or name...Some of those features have been available on previous e-book devices, notably the Sony Reader. The Kindle's real breakthrough springs from a feature that its predecessors never offered: wireless connectivity, via a system called Whispernet. (It's based on the EVDO broadband service offered by cell-phone carriers, allowing it to work anywhere, not just Wi-Fi hotspots.)"

  • PERSONAL TECHNOLOGY, WSJ: "Amazon's Kindle makes buying e-books easy, but its hardware design and its software user interface are marred by annoying flaws, Walt Mossberg says."
  • November 04, 2007
    * 2007 Digital Future Report

    "The Center for the Digital Future at the USC Annenberg School is pleased to present the results of the sixth year of our project, "Surveying the Digital Future." The six years of longitudinal research comprise an absolutely unique data base that completely captures broadband at home, the wireless Internet, on-line media, user-generated content and, now, social networking. This year's report contains a large module looking at on-line communities and social networking in great detail. Readers can compare the social networking data and correlate it to six years of attitudes and behaviors on-line. As usual, the report continues to track off-line media use, purchasing both off-line and through e-commerce, social and political activity and a wealth of other data."

  • The highlights of the report

  • The full report is available for purchase
  • November 02, 2007
    * EIA: Supplement to Energy Market and Economic Impacts of S. 280

    Supplement to: Energy Market and Economic Impacts of S. 280, the Climate Stewardship and Innovation Act of 2007 (11/01/2007)

  • "This paper responds to a September 18, 2007, letter from Senators Barrasso, Inhofe, and Voinovich, seeking further energy and economic analysis to supplement information presented in the Energy Information Administrations (EIA) recent analysis of S. 280, the Climate Stewardship and Innovation Act of 2007."
  • October 31, 2007
    * Key Privacy Groups Propose Do Not Track List

    Press release: "CDT joined with a coalition of privacy advocates on Wednesday to recommend an ambitious set of proposals intended to give consumers greater control over their personal data and to offset the impact of pervasive behavioral tracking. Included in the recommendations is a call to create a national "Do Not Track List" that would provide consumers with a simple tool for opting out of behavioral tracking. CDT joined with Consumer Action, the Consumer Federation of America, the Electronic Frontier Foundation, Privacy Activism, Public Information Research, Privacy Journal, Privacy Rights Clearinghouse, and the World Privacy Forum in crafting the proposal, which is timed to coincide with the start Thursday of a two-day Federal Trade Commission workshop on behavioral targeting."

  • Consumer Rights and Protections in the Behavioral Advertising Sector [PDF] October 31, 2007

  • Illustration of Do Not Track List [PDF] October 31, 2007
  • October 29, 2007
    * New Report - Inadvertent Filesharing Sharing Revisited: Assessing LimeWire's Responses to the Committee on Oversight and Government Reform

    Press release: "Today, the Progress and Freedom Foundation released a new report on inadvertent filesharing by the authors of Filesharing Programs and "Technological Features to Induce Users to Share," a groundbreaking analysis published by the United States Patent and Trademark Office in March of 2007. This new report, Inadvertent Filesharing Sharing Revisited: Assessing LimeWire's Responses to the Committee on Oversight and Government Reform, seeks to enhance understanding of the causes of inadvertent sharing by analyzing (1) recently released data that the distributors of the program LimeWire gave to the House Committee on Oversight and Government Reform before its July 24, 2007 hearing on inadvertent sharing, and (2) the efficacy of efforts to improve the LimeWire program since the Committee's hearing. The authors conclude that law enforcement should investigate whether filesharing programs deliberately perpetuate inadvertent filesharing."

    * Websites from Government and E-Commerce Sectors Offer Services for Disabled

  • "DisabilityInfo.gov [celebrating 5th anniversary] is the federal government's one-stop Web site for people with disabilities, their families, employers, veterans and service members, workforce professionals and many others. A collaborative effort among twenty-two federal agencies, DisabilityInfo.gov connects people with disabilities to the information and resources they need to a.ctively participate in the workforce and in their communities."

  • New York Times: "Although 50 million people in the United States have some form of physical or mental disability, they spend money just as easily as others. But there are few efficient ways for advertisers to reach them, and that’s what a new Web site, Disaboom.com, hopes to change."
  • October 24, 2007
    * House Budget Cmte. Hearing: The Growing Budgetary Costs of the Iraq War

    House Budget Committee hearing: The Growing Budgetary Costs of the Iraq War, Wednesday, October 24, 2007. Witness statements as follows:

  • Dr. Peter Orszag, Director, Congressional Budget Office: Testimony on Estimated Costs of U.S. Operations in Iraq and Afghanistan and of Other Activities Related to the War on Terrorism

  • Testimony of Amy Belasco, Congressional Research Service: "...CRS estimates that Congress has provided about $651 billion to date for Iraq, Afghanistan and enhanced security at defense bases..."

  • Testimony of Professor Linda Bilmes, John F. Kennedy School of Government, Harvard University: "...the monthly total for the conflict [in Iraq and Afghanistan is]...an average of $14 billion...Department of Defense and accounting and reporting systems make it very difficult to know exactly where the money is being spent..."
  • September 30, 2007
    * Report - Rising Journal Costs Limit Scholarly Access

    Rising Journal Costs Limit Scholarly Access, Emory University:
    "Are publishers getting rich publishing your research? A Bear-Stearns evaluation of Reed-Elsevier (one of the world's largest publishers of scholarly journals) recently rated the company, which earns profits of almost 40% annually, "a stockholder's dream." Should private publishers be getting rich selling information generated by research that is funded by academic institutions and the public? What's happening and how does it affect scholars? This article looks at one university’s experience."

    September 27, 2007
    * Hearing on Google-DoubleClick Merger

    9/27/2007 Senate Judiciary Committee, Subcommittee on Antitrust, Competition Policy and Consumer Rights, An Examination of the Google-DoubleClick Merger and the Online Advertising Industry: What Are the Risks for Competition and Privacy?

  • Link to hearing witness statements

  • Related postings on Google-DoubleClick Merger

  • Hahn, Robert W. and Singer, Hal J., An Antitrust Analysis of Google's Proposed Acquisition of DoubleClick (September 2007). AEI-Brookings Joint Center Related Publication No. 07-24, via SSRN
  • September 19, 2007
    * Senate Plans Hearing on Google-Doubleclick Merger

    EPIC: "The United States Senate Judiciary Committee will hold a hearing entitled An Examination of the Google-Doubleclick Merger and the Online Advertising Industry: What Are the Risks for Competition and Privacy on Thursday, September 27. Dave Drummond of Google, Brad Smith of Microsoft, Scott Cleland of Precursor, Tom Lenard of the Progress & Freedom Foundation, and Marc Rotenberg of EPIC are expected to testify. See EPIC's page on the proposed Google-Doubleclick merger."

  • Related postings on Google/DoubleClick Merger
  • September 09, 2007
    * Reading Books in the Digital Age Subsequent to Amazon, Google and the Long Tail

    Reading Books in the Digital Age subsequent to Amazon, Google and the long tail by Terje Hillesund, Associate Professor at the University of Stavanger, Norway. First Monday, volume 12, number 9 (September 2007),

  • "In the last decades, the book industry has changed and is now characterised by two (or three) opposite tendencies: Many publishing firms are united in large multinational corporations, commercialisation has increased and bookstores are concentrated in large chains, marketing the popular. At the same time, the Internet has come to constitute an immense book market, and recently Google Book Search has demonstrated the power of the Web in book content discovery and display. Search engines and online bookstores disclose and make available books no longer in stock in ordinary bookstore chains; as a result, niche markets flourish and the total sales of obscure books have grown considerably. As a binary underflow, the electronic book slowly seems to be gathering new strength. In this article, I will present literature that analyses current transformations, and I will critically examine John B. Thompson’s analysis of the digitalisation of the book as presented in Books in the Digital Age from 2005. Only two years have passed, yet events already confirm my view that Thompson got most of it wrong."
  • September 06, 2007
    * Consumer Reports Poll: 89 Percent of Americans Want Lawmakers to Restrict the Use of Social Security Numbers

    "As Congress and federal regulators consider proposals aimed at reducing the risk of identity theft, a national poll by the Consumer Reports National Research Center reveals that an overwhelming majority of Americans want lawmakers to restrict the use and availability of Social Security numbers by businesses and government agencies. According to the poll, 89 percent of Americans agree that state and federal lawmakers should pass laws restricting the use of Social Security numbers. Social Security numbers are particularly sensitive information because they can provide the key to unlocking a consumer’s financial identity...Consumers Union released the poll results in comments filed with the Federal Trade Commission (FTC), which is studying the collection and use of Social Security numbers by the private sector. Several pending congressional proposals would restrict the sale, purchase, and display of Social Security numbers. Consumers Union recommends that the sale and purchase of the numbers be tightly restricted and that solicitation be prohibited except where required by law or where needed for credit, employment, tax compliance, or investment purposes."

  • Summary of Social Security Number Privacy Legislation Under Active Consideration in House and the Senate, as of September 5, 2007 and the full text of H.R. 3046
  • September 05, 2007
    * FTC Approves Issuance of Federal Register Notice Announcing Review of Mail Order Rule

    Press release: "The Commission has approved the issuance of a Federal Register notice announcing the start of its decennial review of the FTC’s Mail or Telephone Order Merchandise Rule, 16 CFR Part 435 (Mail Order Rule). As detailed in the notice, the Commission is seeking comment on whether to retain the Rule. To guide discussion of this issue, the Commission is seeking information on the Rule’s costs and benefits. Assuming, based on the public response to the notice, the Commission decides to retain the Rule, it also seeks to determine whether it should make three changes to the Rule in response to changes in technology and marketing practices that have occurred since the Rule was last updated in 1993."

  • Text of the Federal Register Notice: 16 CFR Part 435 - Mail Or Telephone Order Merchandise Rule: Request For Public Comment On the Overall Costs, Benefits, and Regulatory and Economic Impact of the Rule.
  • August 18, 2007
    * Google's New Ad Traffic Quality Resource Center

    "About the Ad Traffic Quality Resource Center - The relationship between Google and AdWords advertisers is built on trust. Advertisers rely on the relevance of our ad placement, our reporting statistics, and the quality of the clicks their ads receive. We take this trust seriously, and we know that AdWords couldn't exist without it."

    August 14, 2007
    * Yahoo Tops Search Engine Satisfaction Survey

    American Customer Satisfaction Index, Scores By Industry, Internet Portals/Search Engines, 2007, Commentary by Professor Claes Fornell, The Donald C. Cook Professor of Business Administration, Director, National Quality Research Center, Stephen M. Ross School of Business, University of Michigan: "Yahoo! has also improved. It has always had more users than Google and now it leads in customer satisfaction as well. Yahoo! has been there before. As its customer satisfaction rose to a high of 80 in 2005, Yahoo! did well financially. With falling customer satisfaction in 2006, Yahoo! also saw stock price and profits falling sharply. The company has also suffered from recent well-publicized management and business strategy issues. But this year's improvement in ACSI restores almost all of the 2006 loss in customer satisfaction..."

    August 13, 2007
    * ABA Launches New Consumer E-Commerce Site

    "Safeselling.org offers a resource for business people launching ecommerce enterprises and for businesses venturing into online sales. First-time entrepreneurs and established small to medium-sized business expanding their horizons should find helpful information on this site about selling goods and services online...Safeselling.org is a companion to safeshopping.org, an earlier project of the Cyberspace Law Committee of the American Bar Association’s Section of Business Law, which answers questions for consumers about shopping on the web."

    * Team of University of California Researchers Identify "Spamscatter" Technique

    PC World: Study Finds Spam's Achilles Heel - "Researchers say they've discovered a critical weakness in the spam infrastructure."

  • Spamscatter: Characterizing Internet Scam Hosting Infrastructure, David S. Anderson, Chris Fleizach, Stefan Savage, and Geoffrey M. Voelker, Proceedings of the USENIX Security Symposium, Boston, MA, August 2007.

  • See also The New Yorker, Damn Spam, The losing war on junk e-mail,
    by Michael Specter, August 6, 2007: "Nearly two million e-mails are dispatched every second, a hundred and seventy-one billion messages a day. Most of those messages have something to sell...Spam’s growth has been metastatic, both in raw numbers and as a percentage of all mail. In 2001, spam accounted for about five per cent of the traffic on the Internet; by 2004, that figure had risen to more than seventy per cent. This year, in some regions, it has edged above ninety per cent—more than a hundred billion unsolicited messages clogging the arterial passages of the world’s computer networks every day."
  • * New Research Promotes the Value of Banks Developing Social Media Presence

    Press release: "One of the latest reports from Javelin Strategy & Research shows why financial institutions must engage in blogging now, and provides specific steps for assessing this powerful new brand-building and customer-connection capability into 2008-10 strategic plans. According to the study of over 3,500 consumers, one in five online consumers read blogs, yet blogs are offered by less than 1% of financial institutions. Result: banks are largely losing control of discussion about themselves in the ‘blogosphere’. Old-line bankers will find that none of the long-standing customer interaction rules apply to blogging, yet the new capability offers crucial, low-cost marketing benefits available through no other method."

    August 09, 2007
    * Report Highlights Surge in Net Traffic Driven By Demand for Video Content

    Press release: "New Millennium Research Council Analysis report finds growing Internet traffic, driven by online video, requires ongoing investment in new capacity and intelligent networks."

  • The Never Ending Rush Hour - Internet Traffic Growth Requires Continual Investment in Capacity and Innovation in Network Management, August 9, 2007 (21 pages, PDF)
  • August 04, 2007
    * Growing Interest in People Finding Generates New Web Sites and Less Privacy

    Online Snooping Gets Creepy, By Anita Hamilton: "...An estimated 30% of all Web searches are aimed at finding people, according to industry statistics, and upstarts like PeekYou, Pipl, Spock, and Wink are vying for a piece of this potentially huge market. These free sites work by scouring the Web for any virtual footprints you might have on MySpace, Facebook, Friendster, Yahoo!, Flickr and elsewhere, and then creating a fresh profile that organizes all that information on one page."

    July 23, 2007
    * Microsoft Announces Enhanced Privacy Protections for Customers

    Press release: "Expanding on its ongoing work to help protect customer privacy, Microsoft Corp. today announced an enhanced set of privacy principles for Live Search and online advertising data collection, use and protection. The principles outline new, enhanced steps to help protect the privacy of Microsoft® Windows Live™ users, including making search query data anonymous after 18 months by permanently removing cookie IDs, the entire IP address and other identifiers from search terms. Microsoft will also work to give customers more control over what information it uses to personalize their online search experience."

  • Microsoft Privacy Web site

  • BusinessWeek.com: Microsoft: Privacy Champion? "The tech giant and others are getting serious about giving Web surfers more control over how information from their online behavior is used."
  • July 13, 2007
    * Pew Research Report on China's Online Population Explosion

    Press release: "The Pew Internet & American Life Project has released a new report on China's internet user population. There are now an estimated 137 million internet users in China, second in number only to the United States, where estimates of the current internet population range from 165 million to 210 million. The growth rate of China's internet user population has been outpacing that of the U.S., and China is projected to overtake the U.S. in the total number of users within a few years. The influx of tens of millions of new online participants each year can be expected to have far-reaching consequences for the Chinese population, for China itself and for the larger world. At the very least, the internet will offer ever greater numbers of Chinese a much more sophisticated information and communications world than the one they currently inhabit. And because the Chinese share a single written language, despite the multiplicity of spoken tongues, it could have a unifying effect on the country's widely dispersed citizenry. An expanding internet population might also increase domestic tensions that could spill over into China's relations with the U.S. and other countries while the difference between Chinese and Western approaches to the internet could create additional sore points over human rights and problems with restrictions on non-Chinese companies."

  • China's Online Population Explosion
  • July 03, 2007
    * Largest Single Personal Data Breach to Date Involves Info on 2.3 Million Customers

    Press release: "Fidelity National Information Services, Inc. announced today that its subsidiary, Certegy Check Services, Inc., a service provider to U.S. retail merchants, based in St. Petersburg, Fla., was victimized by a former employee who misappropriated and sold consumer information to a data broker who, in turn, sold a subset of that data to a limited number of direct marketing organizations...The misappropriated information included names, addresses and telephone numbers as well as, in many cases, dates of birth and bank account or credit card information. Approximately 2.3 million records are believed to be at issue, with approximately 2.2 million containing bank account information and 99,000 containing credit card information. The company is still investigating the time period over which the misappropriations occurred."

    June 27, 2007
    * Democratic Candidates' Site Traffic Market Share and Rankings

    "In a custom report created for ClickZ News, Hitwise measured traffic market share of the candidate sites. The measurement firm found traffic to Democratic candidate sites was top heavy, favoring Clinton's, Obama's and Edwards's sites. HillaryClinton.com garnered nearly a third of visits among Democratic candidate sites in May. BarackObama.com attracted almost 28 percent, and JohnEdwards.com drew 23 percent of visitors to Dem campaign sites last month."

    * FTC Issues Staff Report on Broadband Connectivity Competition Policy

    Press release: "The Federal Trade Commission’s Internet Access Task Force today issued a report, “Broadband Connectivity Competition Policy,” which summarizes the Task Force’s findings in the area of broadband Internet connectivity and, in particular, so-called network neutrality regulation. Based on these findings, and FTC staff’s experience with the operation of myriad markets throughout the economy, the report identifies guiding principles that policy makers should consider in evaluating proposed regulations or legislation relating to broadband Internet access and network neutrality."

  • Broadband Connectivity Competition Policy: A Federal Trade Commission Staff Report, June 2007 (170 pages, PDF)
  • June 24, 2007
    * Special Report Examines Role of Info Industry Big Three in Web Security

    NEWS.COM Special Report: Wardens of the WebTalkBack: Global security challenge falls to an elite corps, June 25, 2007

  • "The job of policing the Web has been left to the corporate world by default. The burden weighs heavily on a trio of companies in particular: Google, Yahoo and Microsoft--the three firms with the most traffic on the Web. Their work, alone or in concert, will likely define what kind of security can be expected for e-mail, purchases, bill payment, other financial transactions and practically anything else involving personal information of the most sensitive nature."
  • * PWC Global Entertainment and Media Outlook: 2007-2011

    PricewaterhouseCoopers, PWC Global Entertainment and Media Outlook: 2007-2011: "The leading entertainment and media industry forecast. Covering the US, Europe, Middle East, Africa, Asia Pacific, Latin America, and Canada. In-depth global analyses and 5-year growth projections for 14 industry segments." fee, but free industry segments' summaries are available.

    * Parents, Children and Media: A Kaiser Family Foundation Survey

    "Parents, Children & Media: A Kaiser Family Foundation Survey, is a national survey of 1,008 parents of children ages 2-17, along with a series of six focus groups held with parents across the country. The survey explores such issues as media content, media ratings and the V-Chip, media monitoring, educational media, advertising, and the Internet."

  • Press release

  • Report - Parents, Children & Media: A Kaiser Family Foundation Survey (42 pages, PDF)
  • June 21, 2007
    * Surveys Examine the Impact of the Growing Cell-Only Population

    Follow up to May 14, 2007 posting, Nearly 16% of U.S. Homes Have No Landline Phone, see also these related studies:

  • The Landline-less Are Different and Their Numbers Are Growing Fast, by Scott Keeter, Director, Survey Research, Pew Research Center, June 20, 2007

  • What's Missing from National RDD Surveys? The Impact of the Growing Cell-Only Population, by Scott Keeter (Pew Research Center), Courtney Kennedy (University of Michigan and Pew Research Center), April Clark (Pew Research Center), Trevor Tompson (The Associated Press), and Mike Mokrzycki (The Associated Press).
  • June 20, 2007
    * Pew Survey of American Adults and Use of Gadgets

    Pew Internet and American Life Project: "Fully 85% of American adults use the internet or cell phones – and most use both. Many also have broadband connections, digital cameras and video game systems. Yet the proportion of adults who exploit the connectivity, the capacity for self expression, and the interactivity of modern information technology is a modest 8%."

  • A Typology of Information and Communication Technology Users (65 pages, PDF)


  • See also two charts from Business Week's look at Web Strategies That Cater To Customers which track demographics on the use of social media and online tool and applications:
  • Chart - Social Media Usage: Small, But Growing Fast…But Very Few Users Create Content

  • Chart: Who Participates And What People Are Doing Online
  • June 10, 2007
    * Privacy Ranking Report of Internet Service Companies

    Source: "Privacy International (PI) is a human rights group formed in 1990 as a watchdog on surveillance by governments and corporations. PI is based in London, and has an office in Washington, D.C. Together with members in 40 countries, PI has conducted campaigns throughout the world on issues ranging from wiretapping and national security activities, to ID cards, video surveillance, data matching, police information systems, and medical privacy, and works with a wide range of parliamentary and inter-governmental organisations such as the European Parliament, the House of Lords and UNESCO."

  • Background report from Privacy International - "A Consultation report: This report has been prepared by Privacy International following a six-month investigation into the privacy practices of key Internet based companies. The ranking lists the best and the worst performers both in Web 1.0 and Web 2.0 across the full spectrum of search, email, e-commerce and social networking sites.
    The analysis employs a methodology comprising around twenty core parameters. We rank the major Internet players but we also discuss examples of best and worst privacy practice among smaller companies. The report was compiled using data derived from public sources (newspaper articles, blog entries, submissions to government inquiries, privacy policies etc), information provided by present and former company staff, technical analysis and interviews with company representatives. Because the 2007 rankings are a precedent, Privacy International will regard the current report as a consultation report and will establish a broad outreach for two months to ensure that any new and relevant information is taken into account before publishing a full report in September."

  • Interim results are available here in PDF format, 6 pages

  • Related: An Open Letter from Privacy International to Google, 10/06/2007
  • June 04, 2007
    * McAfee Report on State of Search Engine Safety

    The State of Search Engine Safety, June 4, 2007 - Ben Edelman, Advisor to McAfee SiteAdvisor and Hannah Rosenbaum - Research Analyst, McAfee SiteAdvisor

  • "In this study, we compare the safety of leading search engines, using McAfee SiteAdvisor’s automated Web site ratings...Since May 2006, search engine results have become safer, primarily due to improved safety of sponsored results on Google, AOL, and Ask. Despite this improvement, dangerous sites are found in search results of all of the top five search engines, and sponsored results continue to be significantly less safe than search engines’ organic results."

  • Key Findings; Introduction; Methodology; Analysis; Discussion; Resources
  • May 29, 2007
    * TriCipher Consumer Online Banking Study

    Press release: "...a recent TriCipher Consumer Online Banking Study, conducted by Javelin Strategy and Research, reveals that consumers would take advantage of more online banking services if banks provided stronger identity protection. The TriCipher Consumer Online Banking Study included 3,349 respondents from a random-sample panel that was representative of the U.S. population. Surprising findings uncovered that nearly 1 in 5 - estimated at 26 million - adult consumers have been victims of identity theft or fraud in their lives. And, according to survey results, over 88 million online banking customers would switch banks, or reduce online banking usage, if news reports exposed their individual institution as compromised."

    May 28, 2007
    * FTC Will Review Google/DoubleClick Merger

    Follow up to April 20, 2007 posting, Google DoubleClick Merger In the News, additional documents and news.

  • Proposed Google/DoubleClick Deal: "On April 20, 2007, EPIC filed a complaint with the Federal Trade Commission (FTC), requesting that the Commission open an investigation into the proposed acquisition, specifically with regard to the ability of Google to record, analyze, track, and profile the activities of Internet users with data that is both personally identifiable and data that is not personally identifiable. EPIC further urged the FTC to require Google to publicly present a plan to comply with well-established government and industry privacy standards such as the OECD Privacy Guidelines. Pending the resolution of these and other issues, EPIC encouraged the FTC to halt the acquisition."

  • May 29, 2007: FTC begins antitrust investigation into proposed $3.1 billion Google-DoubleClick deal
  • May 23, 2007
    * Pew Research Survey on Spam 2007

    Press release: "The volume of spam is growing in Americans' personal and workplace emailaccounts, but email users are less bothered by it.
    Spam continues to plague the internet as more Americans than ever say they are getting more spam than in the past. But while American internet users report increasing volumes of spam, they also indicate that they are less bothered by it than before. Users have become more sophisticated about dealing with spam; fully 71% of email users use filters offered by their email provider or employer to block spam... Spam has not become a significant deterrent to the use of email, as some observers speculated it might when unsolicited email first began flooding users' inboxes several years ago. But it continues to degrade the integrity of email. Some 55% of email users say they have lost trust in email because of spam."

  • Here is a link to the complete report.
  • May 14, 2007
    * Restricted Access to Internet Entertainment Sites Across DoD Networks

    B.B. Bell, General, US Army, Commander: Restricted Access to Internet Entertainment Sites Across DoD Networks, May 11, 2007 - "The DoD will block worldwide access to the following internet sites, on or about 14 May 2007: youtube.com, 1.fm, pandora.com, photobucket.com, myspace.com, live365.com, hi5.com, metacafe.com, mtv.com, ifilm.com, blackplanet.com, stupidvideos.com and filecabi.com"

  • Stars and Stripes: DOD blocking YouTube, others - To save bandwidth, officials say several sites to be off-limits at work
  • May 08, 2007
    * Engaging Privacy and Information Technology in a Digital Age

    Engaging Privacy and Information Technology in a Digital Age, James Waldo, Herbert S. Lin, and Lynette I. Millett, editors, 456 pages, May 4, 2007 - This books is available in its pre-publication version from the National Academies Press.

  • "Privacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly unbounded options for collecting, saving, sharing, and comparing information trigger consumer worries; online practices of businesses and government agencies present new ways to compromise privacy; and e-commerce and technologies that permit individuals to find personal information about each other only begin to hint at the possibilities...The report provides ways to think about privacy, its relationship to other values, and related tradeoffs and provides an in-depth look at ongoing information technology trends as related to privacy concerns. By doing so, the report is intended to contribute to a better understanding of the many issues that play a part in privacy and contribute to the analysis of issues involving privacy. Perhaps most importantly, the report seeks to raise awareness of the web of connectedness among the actions we take, the policies we pass, and the expectations we change."

  • May 06, 2007
    * Forbes Special Report on CEO Compensation

    Special Report - CEO Compensation: "The chief executives of America's 500 biggest companies got a collective 38% pay raise last year, to $7.5 billion. That's an average $15.2 million apiece. Exercised stock options again account for the main component of pay, 48%. The average stock gain was $7.3 million. The highest-paid boss of the 500 companies we tracked: Apple chief Steve Jobs. He drew a nominal $1 salary but realized $647 million from vested restricted stock last year."

    Sort By:
    Rank | Name | Company | Total Compensation | 5-Year Compensation | Shares Owned | Age | Efficiency

    May 04, 2007
    * Policy Center's Study Shows Flaws in News Media's Use of RSS

    From the Center for Media and the Public Agenda at University of Maryland, College Park:

  • International News and Problems with the News Media's RSS Feeds: "This study was constructed to determine which news outlets use RSS well—which outlets give users the range of information that most closely approximates what can be found on the outlets' websites...This study looked at 19 of the top global news online sites to see which ones gave the users of their RSS feeds the same number of stories, the same range of news sources, in as timely a fashion as could be gotten if those users went to the individual website."
  • Study Conclusions

  • Understanding Results

  • What is RSS?

  • Study Methodology

  • Authors
  • May 01, 2007
    * Google Responds to Viacom's Complaint

    Google's response [via Google Watch] to Viacom's copyright infringement lawsuit against YouTube.

    April 22, 2007
    * Content Managment Technology Used for Online Video Copyright Infringement

    WSJ free feature: Policing Web Video With 'Fingerprints' - Sharing Sites Say Technology Could Help Them Identify, Remove Unauthorized Clips: "Proponents of fingerprinting technology say it can help spot TV shows and films that are posted on video-sharing sites such as Google Inc.'s YouTube without their owners' permission, so the sites can remove them or share advertising revenue."

    April 20, 2007
    * Google DoubleClick Merger In the News

    Press release, April 13, 2007: "Google to Acquire DoubleClick - Combination Will Significantly Expand Opportunities for Advertisers, Agencies and Publishers and Improve Users' Online Experience."

  • Google Form 8-K, filed on April 18, 2007: Item 1.01 Entry Into a Material Definitive Agreement - "On April 13, 2007, Google Inc. ("Google" or the "Company"), a Delaware corporation, a wholly owned subsidiary of Google ("Sub"), and Click Holding Corp. ("DoubleClick"), a Delaware corporation, entered into an Agreement and Plan of Merger (the "Merger Agreement"). Pursuant to the terms and subject to the conditions set forth in the Merger Agreement, Google will acquire DoubleClick by means of a merger of DoubleClick with and into Sub (the "Merger"), with DoubleClick continuing as the surviving corporation after the Merger."

  • "EPIC, CDD and US PIRG today filed a complaint (pdf) with the Federal Trade Commission (FTC), urging the Commission to open an investigation into the proposed acquisition. The groups urged the FTC to assess the ability of Google to record, analyze, track, and profile the activities of Internet users with data that is both personally identifiable and data that is not personally identifiable. The groups further urged the FTC to require Google to publicly present a plan to comply with well-established government and industry privacy standards such as the OECD Privacy Guidelines. Pending the resolution of these and other issues, EPIC encouraged the FTC to halt the acquisition. See EPIC's FTC Google Complaint

  • Doubleclick Statement Regarding Data Ownership, New York, 4/20/2007 - DoubleClick Inc., the premier provider of digital marketing and technology services, issued the following statement regarding data ownership. Since the announcement of Google’s intention to acquire DoubleClick, several media reports have incorrectly suggested that data collected by the company’s online display advertising technology could be used by Google, or combined with information owned by Google. This is simply not the case.Information collected by DoubleClick DART® ad serving technology belongs to DoubleClick’s clients and not to DoubleClick. Any and all information collected by DoubleClick is, and will remain, the property of the company’s clients. Ownership rights, like the other terms of DoubleClick's client contracts, will be unaffected by any acquisition. Further, Google would not be able to match its search data to the data collected by DoubleClick, as DoubleClick does not have the right to use its clients' data for such purposes. By contract, DoubleClick has only the limited rights to use data for its aggregate reporting and to disclose data, if so required, to government authorities."
  • * UK Consumers Not Risk Averse When Using Online Services According to New Report

    Press release: "UK consumers are not as risk-averse when it comes to using online services as previously thought, according to recent research conducted by BT. Despite daily warnings about security threats and cyber-criminals, people are willing to take risks online, as long as they feel informed, and it is clear how consequences will be addressed. According to the findings from the Trustguide report, which was a collaborative research project by BT with support from the DTI, people use specific online services not because they trust them, but because they believe the benefits outweigh the risks. Government and private industry must therefore take responsibility for educating and reassuring the public that safeguards are in place, if they are to succeed with e-Government and e-Commerce initiatives..Based on the research, the Trustguide report outlines a set of guidelines to inform policy making and service development for ICT delivered services. In addition to enabling better-informed decision-making through education, and advising users of restitution and guarantee measures should something go wrong, the report highlights the need for greater honesty and transparency of data usage by service providers.

  • Trustguide Final Report, October 2006, by Hazel Lacohée, principal researcher at BT Group’s Chief Technology Office, and Andy Phippen, lecturer in socio-technical studies, University of Plymouth. (101 pages, PDF)
  • April 12, 2007
    * FTC Issues Report on Marketing Violent Entertainment to Children

    Press release: "The Federal Trade Commission gave a mixed review of the movie, music, and video-game industries’ self-regulatory programs and their marketing of violent entertainment products to children in its latest report to Congress. This fifth follow-up report, the most comprehensive study since 2000, found that all three industries generally comply with their own voluntary standards regarding the display of ratings and labels. However, entertainment industries continue to market some R-rated movies, M-rated video games, and explicit-content recordings on television shows and Web sites with substantial teen audiences. In addition, the FTC found that while video game retailers have made significant progress in limiting sales of M-rated games to children, movie and music retailers have made only modest progress limiting sales."

  • Marketing Violent Entertainment to Children: A Fifth Follow-Up Review of Industry Practices in the Motion Picture, Music Recording & Electronic Game Industries: A Federal Trade Commission Report to Congress (April 2007)
  • April 11, 2007
    * Survey Highlights Public View of Industry Sectors

    Press release: "The pharmaceutical sector is suffering from a poor reputation among Americans, according to new research by marketing research firm Ipsos. The second edition of I-Rep, Ipsos’ biannual survey on perceptions of large companies, shows that nearly as many Americans hold an “unfavorable” opinion of the pharmaceutical sector (32%) as have a “favorable” opinion (35%), while 33% are neither favorable nor unfavorable. Among other sectors measured, only the oil and gas, chemicals, and tobacco industries fare worse than the pharmaceutical sector. Sectors enjoying the highest favorability scores include the information technology, electronic goods, and food and beverage industries."

    April 02, 2007
    * DHS Releases Comprehensive Regulations for Securing High Risk Chemical Facilities

    Press release: "The U.S. Department of Homeland Security today released an interim final rule that imposes for the first time comprehensive federal security regulations for high risk chemical facilities. The department sought and reviewed comments from state and local partners, Congress, private industry, and the public to develop consistent guidelines using a risk-based approach. The new rule gives the department authority to seek compliance through the imposition of civil penalties, of up to $25,000 per day, and the ability to shut non-compliant facilities down."

  • Chemical Facility Anti-Terrorism Standards Interim Final Rule
  • March 29, 2007
    * U.S. Patent and Trademark Office Releases Strategic Plan 2007-2012

    USPTO press release from Jon Dudas: "I am pleased to release the United States Patent and Trademark Office’s (USPTO) Strategic Plan for fiscal years 2007 through 2012. This plan builds upon the record-breaking progress the USPTO made during fiscal year 2006 in the areas of quality,production, electronic filing and processing, teleworking, and hiring."

  • Strategic Plan 2007-2012 [PDF]

  • Strategic Plan 2007-2012 Summary [PDF]

  • COMING SOON: E-Mail with Direct Link to Issued Trademark Office Action to Replace E-Mailed Office Actions - Beginning in late spring, the USPTO will notify applicants who have authorized e-mail communication with the USPTO of each issued Trademark Office action by an e-mail message containing a direct link to the Office action in Trademark Document Retrieval (TDR). The USPTO will not send a separate e-mail with the Office action attached.
  • March 28, 2007
    * New FDA Website Warns Against Buying Accutane and Generic Versions Online

    Press release: "FDA put together this Web site to alert you to the risks of buying Accutane (isotretinoin) over the Internet. This Web site is for educational purposes only."

  • "The FDA is launching a special web page to warn consumers about the dangers of buying isotretinoin (Accutane) online. Isotretinoin is a drug approved for the treatment of severe acne that does not respond to antibiotic. Improperly used, Isotretinoin can cause severe side effects, including birth defects. Serious mental health problems have also been reported with isotretinoin use. The web page, will be positioned as a search result on Google and other search engines when a consumer initiates an online search for the drug under any one its four names...The web pages warns that the drug "should be taken under the close supervision" of a physician or a pharmacist, and provides links to helpful information, including ways to check that drugs are purchased online come from legitimate pharmacies."
  • March 27, 2007
    * Reseachers Focus on Fighting Web Spam

    Hao Chen, Assistant Professor, UC Davis in collaboration with In collaboration with Microsoft Researchers Yi-Min Wang and Ming Ma, pub lished Spam Double-Funnel: Connecting Web Spammers with Advertisers. [Darlene Fichter]

  • Overview: "Web spamming is a prevalent problem on the Web. Publishing and contributing to the web is increasingly easy. Spammers, motivated by money, want to attract users to their sites. High visibility in search results facilitates and lends a false air of legitimacy to the spammer's page. To get to this point, spammers create many doorway pages hosted by free services. They publicize the URLs to these doorway pages through comment spam. Their goal in doing so is not to trick people, but rather to defeat search engine ranking algorithms."

  • See also their website, Strider Search Ranger: War on Search Spam: Shifting the Battleground by “Following the Money”. Created: January 2007. Last Updated: March 20, 2007
  • March 22, 2007
    * Usability Issues Assist Online Editors Seeking Better Connection With Readers

    Eyetracking points the way to effective news article design:

  • "Featured finding #1: Rewrite + reformat = remember

  • Featured finding #2: Precise and relevant editing = successful design

  • Featured finding #3: Photos edited for relevance = photos viewed"
  • [via Darlene Fichter]

    * Symantec's 11th Internet Security Threat Report

    "The Symantec Internet Security Threat Report offers analysis and discussion of threat activity over a six-month period. It covers Internet attacks, vulnerabilities, malicious code, phishing, spam and security risks as well as future trends. The eleventh version of the report, released March 19, 2007, is now available."

  • Symantec Internet Security Threat Report, Volume XI: March 2007 (Trends for July - Dec 06 (104 pages, PDF)

  • Key Findings of the Internet Security Threat Report, Volume XI: March 2007 (22 pages, PDF
  • March 09, 2007
    * House Hearing on Combating Pretexting

    Combating Pretexting: H.R. 936, Prevention of Fraudulent Access to Phone Records Act, Committee on Energy and Commerce, Friday, March 9, 2007

  • Witness List and Prepared Testimony

  • EPIC: "In testimony before the House Energy and Commerce Committee, EPIC Executive Director Marc Rotenberg expressed support for H.R. 936, the Prevention of Fraudulent Access to Phone Records Act. The Act would increase privacy protections for phone records. In August 2005, EPIC petitioned the FCC to establish stronger security standaard for telephone records. The FCC endorsed EPIC's petition in February 2006, but more than a year later, there are still no clear standards for telephone record privacy."

  • Related postings on pre-texting
  • March 04, 2007
    * RSS Service Tracks Price Changes on Amazon Products

    "RSStalker.com provides RSS feeds to track price changes of Amazon.com products. Generate a feed for a single product or for an entire wishlist. Add it to your favorite aggregator and you will be automatically notified when the price changes. Simply unsubscribe to the feed when you are done...Amazon.com doesn't advertise it, but they have a 30 day price drop policy. If you bought something from them and they lower the price within 30 days, just fill out a form and they'll refund you the difference. See the FAQ for details."

    * Random House and HarperCollins Launch Services for Browsing and Searching Book Pages

  • "Browse and search is a new way of browsing and searching pages from books in a Web browser using a "widget." Thousands of titles are available for browsing and searching and are denoted as such with the "Browse and Search" icon. To get started right away, you can search the Random House catalog for any of the thousands of titles now available in the program." [See also the FAQ page for more details]

  • "Browse Inside is the digital experience of flipping through the pages of a book to get a sense of it. Ultimately, each book in the HarperCollins catalog will have the Browse Inside link. Until then, this page will present noteworthy books as they become available with Browse Inside digital pages for you."

  • Publishers try to stave off Google, Amazon with book search
  • March 02, 2007
    * Upcoming GAO Report Details Analysis, Dissemination, Visualization, Insight and Semantic Enhancement (ADVISE) Program

  • Washington Post, February 28, 2007: New Profiling Program Raises Privacy Concerns: "The Department of Homeland Security is testing a data-mining program that would attempt to spot terrorists by combing vast amounts of information about average Americans, such as flight and hotel reservations."

  • Christian Science Monitor, February 9, 2006: US plans massive data sweep - Little-known data-collection system could troll news, blogs, even e-mails. Will it go too far?


  • Related government documents:
    House Report 109-699 - Making Appropriations for The Department of Homeland Security for the Fiscal Year Ending September 30, 2007: "The ADVISE program is designed to extract relationships and correlations from large amounts of data to produce actionable intelligence on terrorists. A prototype is currently available to analysts in Intelligence and Analysis using departmental and other data, including some on U.S. citizens. The conferees understand up to $40,000,000 has been obligated for ADVISE. The ADVISE program plan, total costs and privacy impacts are unclear and therefore the conferees direct the Inspector General to conduct a comprehensive program review and report within nine months of enactment of this Act."

    February 28, 2007
    * RIAA Launches New Initiatives Targeting Campus Music Theft

    RIAA press release: "The recording industry today launched a new and strengthened campus anti-piracy initiative that significantly expands the scope and volume of its deterrent efforts while offering a new process that gives students the opportunity to avoid a formal lawsuit by settling prior to a litigation being filed. The Recording Industry Association of America (RIAA), on behalf of the major record companies, today sent 400 pre-litigation settlement letters to 13 different universities. Each letter informs the school of a forthcoming copyright infringement lawsuit against one of its students or personnel. The RIAA will request that universities forward those letters to the appropriate network user. Under this new approach, a student (or other network user) can settle the record company claims against him or her at a discounted rate before a lawsuit is ever filed."

    February 27, 2007
    * Commentary on Our Increasingly Digitized Lives

    Envisioning the Whole Digital Person, by Jonathan Follett, Published February 20, 2007: "Our lives are becoming increasingly digitized—from the ways we communicate, to our entertainment media, to our e-commerce transactions, to our online research. As storage becomes cheaper and data pipes become faster, we are doing more and more online—and in the process, saving a record of our digital lives, whether we like it or not." [via Darlene Fichter]

    February 24, 2007
    * Web Capacity Encounters Limits With Increased Global Demand for Rich Media

    Deloitte Telecommunications Predictions 2007 (TMT Trends 2007) - "This study examines 10 emerging developments sure to make 2007 another eventful year for the telecommunications industry":


    1. "Reaching the limits of cyberspace—growth in video traffic on the "superhighway" means the Internet is approaching gridlock.
    2. The net neutrality debate needs resolution—the Internet, fundamental freedom for all or a tiered, toll-based enterprise?
    3. The broadband appliance unlocks the Internet for everyone—sidestepping the PC via new, small devices will promote future growth in Internet penetration.
    4. Long live mobile video (just forget the television)—moving video content from the phone and onto bigger screens is far more likely to reap profits than trying to squeeze television onto mobile phones.
    5. It’s mobile, but not as we knew it—network operators need to shake things up as mobile moves indoors.
    6. The case for innovation, not imitation, in IPTV—IPTV needs to develop an original offer of television, not be a pale imitation of what currently exists.
    7. The kilobyte is the killer application—bigger is not always better, as kilobyte-sized applications show.
    8. The double-edged sword of triple play—failure to deliver a consistent quality of service across all their bundled offerings could cost operators dearly.
    9. The connectivity chasms deepen—in the expanding digital divide, if you do not have voice, you may not have a voice.
    10. The rising cost of free telecommunications—the "free lunch" in telecommunications may cause indigestion for some."

    February 12, 2007
    * Implications of Service Offshoring for Metropolitan Economies

    The Brookings Institution, The Implications of Service Offshoring for Metropolitan Economies, by Robert Atkinson and Howard Wial, February 2007. [Full Report in PDF]

  • "An examination of service offshoring—the movement of service jobs overseas—forecasts higher than average job losses in twenty-eight U.S. metropolitan areas between 2004 and 2015. Information technology jobs, and the metropolitan areas where they are concentrated, will be hardest hit. To cushion the service offshoring blow, the paper urges federal, state, and local leaders to together pursue policies that boost productivity and innovation, assist workers who are harmed by offshoring, and modernize approaches to economic and workforce development."
  • February 11, 2007
    * Former NASA Engineer Leads Google Book Search Project

    Google's Moon Shot, by JEFFREY TOOBIN - The quest for the universal library. New Yorker, Posted 2007-01-29

  • "Every weekday, a truck pulls up to the Cecil H. Green Library, on the campus of Stanford University, and collects at least a thousand books, which are taken to an undisclosed location and scanned, page by page, into an enormous database being created by Google. The company is also retrieving books from libraries at several other leading universities, including Harvard and Oxford, as well as the New York Public Library. At the University of Michigan, Google’s original partner in Google Book Search, tens of thousands of books are processed each week on the company’s custom-made scanning equipment...The chief engineer of Google’s system for scanning books in the library collections is Dan Clancy, who joined the company after eight years at NASA, where he supervised teams of Ph.D.s. working on problems related to artificial intelligence."

  • Related postings on the Google Library Project
  • February 09, 2007
    * China's Impact on the Semiconductor Industry: 2006 Update

    China's Impact on the Semiconductor Industry: 2006 Update: "PricewaterhouseCoopers began the study series China’s Impact on the Semiconductor Industry in 2004 in response to our clients’ interest in the rapid growth of the semiconductor industry in China. Specifically, clients wanted to find out whether China’s production volumes would contribute to worldwide overcapacity and a subsequent downturn. At the time, multinational integrated device manufacturers (IDMs) were closing down their fabs in North America, and foundries such as Grace Semiconductor Manufacturing Corporation, Hua Hong NEC, and SMIC were adding capacity. Some multinationals were transferring to joint ventures in China certain equipment and production activities focused on selected products. Many industry participants talked of significant future investments in wafer fabs."

    * Zillow Releases Quarterly Home Value Reports

    Fourth Quarter: October-December 2006: Our statisticians look at zillions of data points each and every day, and are able to spot housing trends based on that information. Read our press release to learn about the trends we saw across the nation in Q4."

    February 08, 2007
    * Election Assistance Commission Prepares to Launch Voting System Test Lab Program

    "The U.S. Election Assistance Commission (EAC) today heard testimony during a public meeting about the launch of its accreditation program for laboratories that test voting systems, including discussion about the first two labs that will be considered for accreditation. The Commission also voted to stop accepting applications or additional information related to pending applications to its interim test laboratory accreditation program, effective March 5, 2007, citing the onset of the full accreditation program... After the EAC review, the Commission will vote regarding full accreditation. For more information about the NIST/NVLAP accreditation process and to view related documents, visit www.vote.nist.gov."

  • Related postings on e-voting

  • See also the E-Poll Book Improvement Act of 2007 (Introduced in House), January 31, 2007
  • February 05, 2007
    * Web Search Queries Used to Drive E-Commerce

    WSJ free feature, The New Benefits of Web-Search Queries - Companies Use Research To Develop Products, Trail Consumer Interests: "...companies...are figuring that what users type into search boxes offers insight into what people are actually interested in buying."

    * National Consumer Protection Week: A Time to Read Up and Reach Out

    "The Federal Trade Commission has launched the ninth annual National Consumer Protection Week, February 4-10, 2007, in cooperation with federal, state, and local agencies and national advocacy organizations committed to consumer protection and education. This year’s theme, “Read Up and Reach Out. Be an Informed Consumer,” encourages consumers to arm themselves with knowledge. By gathering information – and sharing it with their friends and families – consumers can become more confident, savvy, and safe in the marketplace."

    * Study on Website Authentication Shows Users Often Disregard Security Measures

    The Emperor's New Security Indicators, An evaluation of website authentication and the effect of role playing on usability studies, working draft released February 4, 2007. Authors: Stuart E. S