ID Theft
May 06, 2008
* Yahoo Announces Search Feature to Fight Malware

Yahoo Search Blog: "Today, we're announcing the beta release of SearchScan, a new feature from Yahoo! Search that helps protect users from viruses, spyware and spam. We've heard from users that security and privacy continue to be major concerns when they are online. We've also learned that solutions that require downloads and constant updating are less than ideal. To tackle the problem, we partnered with McAfee to build a feature that provides a safer and hassle-free search experience to all users...How does it work? SearchScan leverages McAfee's SiteAdvisor technology to alert users if risky websites appear in Yahoo! Search results. Starting today, SearchScan will be turned on by default for all users in the U.S., Canada, UK, France, Italy, Germany, Australia, New Zealand, and Spain..."

April 18, 2008
* Journal of Public Inquiry Fall/Winter 2007-2008

The Inspectors General, Journal of Public Inquiry Fall/Winter 2007/08 (96 pages, PDF)

  • "The Journal is a semiannual publication of the President’s Council on Integrity and Efficiency (PCIE) and the Executive Council on Integrity and Efficiency (ECIE), which together includes 64 statutory Inspectors General who oversee stewardship in the federal government..We are pleased to present over a dozen entries ranging from essays, speeches and Georgetown University capstone papers. The entries encompass themes ranging from audit advisory committees, the
    role of inspectors general in Eastern Europe, pubic integrity and the importance of identity protection. The highlighted article in this version of the Journal is entitled, “Sunshine is the Best Antiseptic,” and outlines the work that the IG Community has done to improve transparency in government and identifies the challenges that lie ahead."
  • April 08, 2008
    * SEC Takes Action to Halt Online Account Intrusion and Identity Theft Scheme

    News release: "The Securities and Exchange Commission...took action to stop a sophisticated Internet scheme that stole the identities of unsuspecting individuals and netted more than $66,000 in illicit profits in just seven weeks. In a complaint filed in the U.S. District Court for the Eastern District of New York, the SEC alleged that one or more unknown traders conducted their entire online account intrusion scheme over the Internet and concealed their identities by, among other things, fraudulently opening brokerage accounts in the names of individuals who responded to a job advertisement on the Web site Craig’s List."

    * Treasury OIG Audit: Inadequate Security Controls Over Routers and Switches Jeopardize Sensitive Taxpayer Information

    Inadequate Security Controls Over Routers and Switches Jeopardize Sensitive Taxpayer Information, March 26, 2008. Reference Number: 2008-20-071

  • "Because the IRS sends sensitive taxpayer and administrative information across its networks, routers on the networks must have sufficient security controls to deter and detect unauthorized use. Access controls for IRS routers were not adequate, and reviews to monitor security configuration changes were not conducted to identify inappropriate use. A disgruntled employee, contractor, or hacker could reconfigure routers and switches to disrupt computer operations and steal taxpayer information in a number of ways, including diverting information to unauthorized systems."
  • April 03, 2008
    * FBI: Reported Dollar Loss from Internet Crime Reaches All-Time High

    News release: "According to the 2007 Internet Crime Report, the Internet Crime Complaint Center (IC3) received 206,884 complaints of crimes perpetrated over the Internet during 2007. Of the complaints received, more than 90,000 were referred to law enforcement around the nation, amounting to nearly $240 million in reported losses. This represents a $40 million increase in reported losses from complaints referred to law enforcement in 2006. All complaints received by IC3 are accessible to federal, state, and local law enforcement to support active investigations, trend analysis, and public outreach and awareness efforts."

    * New FTC Videos Help Consumers Spot Phishing Scams

    News release: "The Federal Trade Commission has released three 60-second videos to help alert consumers to phishing scams. Phishing uses deceptive spam to trick consumers into divulging sensitive or personal information, including credit card numbers and other financial data, through an email or a link to a “copycat” site. The goal of the videos is to offer practical, useful, and memorable messages. The videos are the newest tool on OnGuardOnline.gov, the agency’s multimedia initiative to help consumers be on guard against Internet fraud, secure their computers, and protect their personal information. The award-winning site features tips, articles, how-to videos, interactive quizzes, and tutorials in English and Spanish. The new videos also will be featured on YouTube and on the FTC Web site here."

    March 30, 2008
    * DHS Releases Privacy Technology Implementation Guide and Incident Handling Guidance

  • Privacy Technology Implementation Guide (PTIG), August 2007 (PDF, 36 pages): "The Privacy Office developed a new general guide for technology managers and developers to integrate privacy protections into operational IT systems. This new guide, the Privacy Technology Implementation Guide (PTIG) combines elements of privacy protection from disparate privacy compliance requirements, as well as a administrative policies and procedures into a single document, contextualized for managers and developers of operational systems. The PTIG is designed to allow each Component the flexibility to adapt privacy considerations to the way that Component does business while retaining a common DHS approach. The result is a new guide that provides early awareness of privacy issues and the aspects of systems that can be managed and developed to address privacy issues and streamline the process of complying with existing privacy protection requirements."
  • Privacy Incident Handling Guidance (PIHG), September 2007 (PDF, 109 pages): "The Department of Homeland Security (DHS) has a duty to safeguard personally identifiable information (PII) in its possession and to prevent the breach of PII in order to maintain the public’s trust. The Privacy Incident Handling Guidance (PIHG) serves this purpose by informing DHS organizations, employees, senior officials, and contractors of their obligation to protect PII and by establishing procedures delineating how they must respond to the potential loss or compromise of PII."
      Additional documents from the DHS Privacy Policy Guidance, Action Memorandum released:
    1. Attachment 2: Protecting & Handling Personnel-Related Data – Quick Reference Guide (PDF, 2 pages)
    2. Attachment 3: Verification and Confirmation Memorandum Templates (Self-Assessment and Training Certifications), (PDF, 2 pages)
    3. Attachment 4: DHS Employee Communication from Scott Charbo and Maureen Cooney regarding Data Security and Privacy, June 8, 2006 (PDF, 2 pages)
    4. Attachment 6: OMB Memorandum 07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007 (PDF, 22 pages)
  • March 27, 2008
    * FTC Announces Settlement of Action Against Data Brokers Reed Elsevier and Seisint for Failing to Provide Adequate Security for Consumers' Data

    News release: "In the FTC’s action against data brokers Reed Elsevier (REI) and Seisint, the complaint alleges that REI - through its LexisNexis data broker business - and Seisint collect and store in databases information about millions of consumers, including names, current and prior addresses, dates of birth, drivers license numbers and Social Security numbers. They obtain information about consumers from credit reporting agencies and other sources, and sell products customers use online to find and retrieve the information from their databases. The companies relied on user IDs and passwords (or “user credentials”) to control customer access to consumer information in their databases."

  • In the Matter of Reed Elsevier Inc. and Seisint, Inc., FTC File No. 052-3094
  • March 18, 2008
    * DOE OIG Audit Report: Management of the Department's Publicly Accessible Websites

    U.S. Department of Energy, Office of Inspector General, Office of Audit Services, Audit Report, Management of the Department's Publicly Accessible Websites, March 2008.

      "Our audit identified several opportunities to improve the security and management of the Department's publicly accessible websites. Specifically:
    • We identified over 50 significant cyber security incidents in the last three fiscal years, about half involving the defacement of web pages, which, in our judgment, could have been prevented had proper security controls been in place;
    • Content on publicly accessible web servers was not always controlled and reviewed periodically, contributing to an additional eight incidents which involved the exposure of personally identifiable information to unauthorized or malicious sources; and,
    • Most of the organizations reviewed also had not incorporated
      contingency/emergency planning features, provided accessibility for individuals with disabilities, and/or disabled unneeded computer services for their publicly accessible websites - factors that decreased the utility and increased the risk of malicious damage to those websites.

    * Study of Worldwide Airports Reveals Wireless Security Risks for Travelers and Airport Operations

    Press release: "...AirTight® Networks, the global leader for wireless intrusion prevention systems...issued the findings from its study to assess information security risk exposure of laptop users at fourteen airports in the United States, Canada and Asia. The company set out to understand the risks to business travelers and their corporate networks of data leakage while those airline passengers are sending sensitive information using unsecured wireless access points while at the airports. It found surprising results, however, regarding the security posture of private Wi-Fi networks in these airports as well as the rapid spread of viral Wi-Fi networks.

    One of the most surprising findings of this initial study was that some ticketing systems, baggage systems, shops and restaurants were using open or poorly secured wireless networks. Of the Wi-Fi networks detected by AirTight researchers, 77 percent were non-hotspot (i.e. private) networks and of those, 80 percent were unsecured or using legacy WEP encryption, a fatally flawed protocol. Based on detailed analysis of these access points, there is a high probability that some of these networks are used for critical airport logistics and operations. The consequences of this lack of security could result in disruption of baggage or passenger ticketing systems."

    March 06, 2008
    * HHS OIG: Proposed Revisions to Existing Privacy Act Systems of Records: Federal Register Notice

    HSS Office of Inspector General Privacy Act of 1974; Revisions to OIG’s Privacy Act System of Records: Criminal Investigative Files, Federal Register, March 4, 2008.

  • Action: Notice of proposed revisions to existing Privacy Act systems of records. OIG has reviewed and is now proposing to revise the criminal investigative file system of records by (1) amending the "Routine Uses of Records Maintained in the System" section by adding a new paragraph o. to address the requirement for a routine use for the disclosure of information in the investigation of data breaches of
    Personally Identifiable Information, in accordance with Office of Management and Budget Memorandum M–07–16; and (2) amending the "Policies and Practices for Storing, Retrieving, Reviewing, Retaining, and Disposing of Records in the Storage System" portion of the system of records to update the discussion on access methods for the mainframe and the storage location of data so that it is consistent with current technology."
  • March 02, 2008
    * Measuring Identity Theft at Top Banks (Version 1.0)

    Chris Hoofnagle, Measuring Identity Theft at Top Banks (Version 1.0) February 26, 2008. Berkeley Center for Law and Technology. Law and Technology Scholarship (Selected by the Berkeley Center for Law & Technology). Paper 44.

  • "There is no reliable way for consumers, regulators, and businesses to assess the relative incidence of identity fraud at major financial institutions. This lack of information prevents more vigorous competition among institutions to protect account holders from identity theft. As part of a multiple strategy approach to obtaining more actionable data on identity theft, the Freedom of Information Act was used to obtain complaint data submitted by victims in 2006 to the Federal Trade Commission. This complaint data identifies the institution where impostors established fraudulent accounts or affected existing accounts in the name of the victim. The data show that some institutions have a far greater incidence of identity theft than others. The data further show that the major telecommunications companies had numerous identity theft events, but a metric is lacking to compare this industry with the financial institutions. This is a first attempt to meaningfully compare institutions on their performance in avoiding identity theft. This analysis faces several challenges that are described in the methods section."
  • * Data Breach Notification Laws, State By State

    Data Breach Notification Laws, State By State, by Scott Berinato, "More than five years after California's seminal data breach disclosure law, SB 1386, was enacted, not all states have followed suit. Eleven states still have not passed laws mandating that companies notify consumers when that company has lost the consumer's personal data. One state, Oklahoma, does have a breach notification law, but it only applies to state entities that have lost data. That leaves 38 states that have enacted some sort of breach disclosure law. This map will help you sort them out."

    March 01, 2008
    * EU Safer Internet Plus Programme

    "The Safer Internet plus programme aims to promote safer use of the Internet and new online technologies, particularly for children, and to fight against illegal content and content unwanted by the end-user, as part of a coherent approach by the European Union."

  • Make the internet a safer place, February 2008: While the international context is complex, the EU has set certain standards across Europe, clarifying many legal issues. The internet related issues, however, cannot be tackled by legal measures alone, and are generally greater than parents realise. With broadband access growing – both via PCs and ‘third generation’ (3G) mobile phones – and as the internet becomes an increasingly important part of children’s lives, these figures are not likely to become less disturbing without
    concerted action."
  • February 25, 2008
    * Snowe Introduces Bi-Partisan Legislation Aimed at Protecting Nation's Internet Users

    News release: "A bi-partisan group of Senators from the Commerce, Science and Transportation Committee led by U.S. Senators Olympia J. Snowe (R-Maine), Bill Nelson (D-Florida) and the Committee’s Ranking Member Ted Stevens (R-Alaska), introduced today bi-partisan legislation aimed at ending the deceptive practice known as phishing. The Anti-Phishing Consumer Protection Act of 2008 would prohibit phishing – the deceptive solicitation of a consumer’s personal information through the use of emails, instant messages, and misleading websites that trick recipients into divulging their information for the purpose of identity theft. The legislation would also prohibit related abuses, such as the practice of using fraudulent or misleading domain names, by defining them as deceptive practices under the FTC Act."

    February 24, 2008
    * Research Paper: Cold Boot Attacks on Encryption Keys

    Lest We Remember: Cold Boot Attacks on Encryption Keys, J. Alex Haldermany, Seth D. Schoenz, Nadia Heningery, William Clarksony, William Paulx, Joseph A. Calandrinoy, Ariel J. Feldmany, Jacob Appelbaum, and Edward W. Felteny. Princeton University, Electronic Frontier Foundation, Wind River Systems. February 21, 2008.

    • Introductory blog post

    • Frequently asked questions

    • Experiment guide

    • Videos and images

    • Abstract: "Contrary to popular assumption, DRAMs used in most modern computers retain their contents for seconds to minutes after power is lost, even at room temperature and even if removed from a motherboard. Although DRAMs become less reliable when they are not refreshed, they are not immediately erased, and their contents persist sufficiently for malicious (or forensic) acquisition of usable full-system memory images. We show that this phenomenon limits the ability of an operating system to protect cryptographic key material from an attacker with physical access. We use cold reboots to mount successful attacks on popular disk encryption systems using no special devices or materials. We experimentally characterize the extent and predictability of memory remanence and report that remanence times can be increased dramatically with simple techniques. We offer new algorithms for finding cryptographic keys in memory images and for correcting errors caused by bit decay. Though we discuss several strategies for partially mitigating these risks, we know of no simple remedy that would eliminate them."

    February 13, 2008
    * FTC Releases List of Top Consumer Fraud Complaints in 2007

    "The FTC today released the list of top consumer fraud complaints received by the agency in 2007. The list, contained in the publication Consumer Fraud and Identity Theft Complaint Data January-December 2007, showed that for the seventh year in a row, identity theft is the number one consumer complaint category. Of 813,899 total complaints received in 2007, 258,427, or 32 percent, were related to identity theft.

    The report breaks out complaint data on a state-by-state basis and also contains data about the 50 metropolitan areas reporting the highest per capita incidence of fraud and the 50 metropolitan areas reporting the highest incidence of identity theft.

    The report states that credit card fraud was the most common form of reported identity theft at 23 percent, followed by utilities fraud at 18 percent, employment fraud at 14 percent, and bank fraud at 13 percent.

    Consumers reported fraud losses totaling more than $1.2 billion; the median monetary loss per person was $349, the report states.


    February 11, 2008
    * Educational Security Incidents (ESI) Year in Review - 2007

    Educational Security Incidents (ESI) Year in Review - 2007: "By Adam Dodge - Posted on February 10, 2008: "The ESI Year in Review - 2007 examines all of the information security incidents occurring at colleges and universities around the world as reported in the news during 2007. 2007 marked a significant change for information security incidents reported in the news. Among the changes are an increase in both the number of incidents reported and the number of institutions reporting a breach as well as the addition to new categories such as incident type "Employee Fraud" and information type "Username and Password".

    February 10, 2008
    * One person in eight in the EU27 avoids e-shopping because of security concerns

    Press release: "In connection with the 5th Safer Internet Day1 on 12 February 2008, Eurostat, the Statistical Office of the European Communities, presents a selection of statistics concerning internet activities, security concerns and virus attacks. The Safer Internet Day is part of a global drive to promote a safer Internet for all users, in particular younger people, and is organised by Insafe, a European internet safety network co-funded by the European Commission...In the EU27 in 2007, nearly a quarter of internet users had had a computer virus in the preceding 12 months, which resulted in a loss of information or time. Virus attacks were most frequent in Lithuania (41% of users), Slovenia (35%) and Malta (34%) and least common in the Czech Republic (7%), Estonia (15%) and Sweden (16%)."

    February 09, 2008
    * California Senate Passes Identity Theft Bill 40-0

    Press release: "The California State Senate passed a bill Friday that would allow prosecution for identity theft cases in the county where the victim resides. State Sen. Joe Simitian, D-Palo Alto, co-authored Senate Bill 612 and praised fellow senators Friday for voting 40-0 in favor of the legislation. Current law permits prosecution in the county where the theft occurred, or where the information was illegally used, even when both locations are hundreds of miles from the victim’s home, according to Simitian’s office." Simitian also sponsored Senate Bill 364, that passed by a vote of 30-7.

    February 05, 2008
    * OMB: Use of Commercial Independent Risk Analysis Services Blanket Purchase Agreements

    Use of Commercial Independent Risk Analysis Services Blanket Purchase Agreements (BPA) (February 4, 2008) (4 pages, PDF)

  • "The purpose of this memorandum is to alert you to the establishment of government-wide blanket purchase agreements (BPAs) for independent risk analysis services and encourage agency consideration of these vehicles to the maximum extent practicable. In the event of a data breach, the Office of Management and Budget (OMB) Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, requires agencies to promptly conduct a risk analysis and be prepared to submit a report containing the findings to the Congressional Oversight Committees of the U.S. Senate and House of Representatives, as appropriate."
  • February 01, 2008
    * Privacy Rights Clearinghouse: A Chronology of Data Breaches

    A Chronology of Data Breaches, updated January 30, 2008

    January 21, 2008
    * Department of Commerce Breach Notification Response Plan

    Department of Commerce Breach Notification Response Plan, September 28, 2007 (21 pages, PDF)

  • This Plan identifies key Department officials who will serve on the Identity Theft Task Force (ID Theft Task Force) to develop strategies for handling data security breaches, including those incidents posing a potential risk of identity theft. In addition, the Plan specifies the responsibilities of the ID Theft Task Force, whose mission is to provide advance planning, guidance, in-depth analysis, and a recommended course of action in response to a data breach/loss. In the event of a data breach/loss declared by a Department Bureau/Office to be of moderate or high risk, the ID Theft Task Force will be convened promptly, conduct a risk analysis to validate the level of risk associated with the loss, review all relevant compensating controls in place to protect the data after the loss, determine whether the breach poses risks related to identity theft or other harms,3 and timely implement a risk-based, tailored response to
    each breach. As part of this process, the ID Theft Task Force will consider all existing compensating controls available to protect PII data after loss."

  • Network Working Group of the Internet Engineering Task Force, request for comments (RFC), Network Ingress Filtering: Defeating Denial-of-Service Attacks Which Employ IP Source Address Spoofing, May 2000
  • January 20, 2008
    * OPM Tells Federal Agencies to Limit Use of Employee Social Security Numbers

    Federal Times: "The administration last week told agencies not to use federal employees’ Social Security numbers as primary identifiers for data processing purposes. The Office of Personnel Management said in a Jan. 18 notice that agencies must not print the numbers on paper or display on computer screens except in secure areas. And only employees whose official duties require access to the numbers can have access to them. Lastly, agencies can only collect employees’ Social Security numbers when an employee joins the agency for human resources and payroll purposes. OPM hopes the new rules will decrease the risk of identity theft."

    January 02, 2008
    * Open Access to Personal Data on E-Gov Sites Expose Citizens to ID Theft

    Washington Post, Online Records May Aid ID Theft, Government Sites Post Personal Data, By Bill Brubaker: "Social Security numbers are readily available in many courthouses -- in land records and criminal and civil case files -- as well as on many government Web sites that serve up public documents with a few clicks of a mouse. From state to state, and even within states, there is little uniformity in how access to the private information in these records is controlled."

    December 31, 2007
    * CDT: Passport Card Rule Will Weaken Border Security and Privacy

    "Today, the Department of State released a final rule for the new "Passport Card," which is intended to be used by American citizens who frequently travel by land or sea to Canada, Mexico, the Caribbean, and Bermuda. The new rule calls for the use of "vicinity read" RFID technology without the use of encryption. This means the card will be able to be read remotely, at a long distance. CDT strongly objected to the use of this technology--developed for tracking inventory, not people--because it is inherently insecure and poses threats to personal privacy, including identity theft, location tracking by government and commercial entities outside the border control context, and other forms of mission creep."

  • Federal Register text of rule, December 31, 2007

  • CDT Comparison of Security Features in E-Passport and Passport Card/Enhanced Drivers License, December 31, 2007
  • December 28, 2007
    * FTC Issues Staff Report on Malicious Spam and Phishing

    Press release: "In a new report, the Federal Trade Commission staff describes findings from its July 2007 workshop, “Spam Summit: The Next Generation of Threats and Solutions” and proposes follow-up action steps that stakeholders can adopt to mitigate the harmful effects of malicious spam and phishing. In addition to proposing action steps for stakeholders, the report provides an overview of the agency’s decade-long role in protecting consumers from the threats of fraudulent spam and phishing. The report also announces results from staff’s 2007 Harvesting and Filtering Study, which suggest that Internet service providers’ spam filters continue to serve an integral role in reducing the amount of spam that reaches consumers’ in-boxes."

  • Spam Summit: The Next Generation of Threats and Solutions (39 pages, PDF)
  • December 26, 2007
    * 2007 Annual Study: U.S. Cost of a Data Breach

    Ponemon 2007 Annual Study: U.S. Cost of a Data Breach - Understanding Financial Impact, Customer Turnover, and Preventitive Solutions: This study "was derived from a detailed analysis of 35 data breach incidents. According to the study, the cost per compromised customer record increased in 2007, compared to 2006. Lost business opportunity, including losses associated with customer churn and acquisition, represented the most significant component of the cost increase. Companies analyzed were from 16 different industries, including communications, consumer goods, education, entertainment, financial services, gaming, health care, hospitality, internet, manufacturing, marketing, media, retail, services, technology, and transportation."

    December 18, 2007
    * FTC Testifies on Efforts to Combat Identity Theft and Protect Consumer Privacy

    Press release: "The Federal Trade Commission today told the House Judiciary Committee’s Subcommittee on Crime, Terrorism, and Homeland Security that identity theft remains one of the highest priorities for the Commission, and that the agency is playing a lead role in preventing identity theft and helping those who are victimized."

  • Prepared Statement of the Federal Trade Commission On Protecting Consumer Privacy and Combating Identity Theft, Presented by Joel Winston, Associate Director of the Division of Privacy and Identity Protection in the Bureau of Consumer Protection, Before the Subcommittee on Crime, Terrorism, and Homeland Security of the Committee on the Judiciary, United States House of Representatives, (December 18, 2007)
  • December 14, 2007
    * Federal Law Requires All Businesses to Truncate Credit Card Information on Receipts

    Press release: "As merchants get busier with holiday shopping, the Federal Trade Commission reminds them to be sure the credit and debit card receipts they give customers comply with federal law. To reduce the risk of fraud and identity theft, the electronically printed credit and debit card receipts given to consumers must not include more than the last five digits of the card number, and must not show the expiration date."

    Consumer Information:

    December 11, 2007
    * Widespread Use and Availability of Social Security Numbers Puts Americans at Risk for ID Theft

    Press release: "The widespread use and availability of Social Security numbers puts Americans at risk for identity theft and should be restricted, according to Consumers Union, nonprofit publisher of Consumer Reports. The group urged policymakers to take action to protect consumers as part of a public forum on the issue organized by the Federal Trade Commission in conjunction with the President’s Identity Theft Task Force. Social Security numbers are particularly sensitive information because they can provide the key to unlocking a consumer’s financial identity... Jeannine Kenney, Senior Policy Analyst with Consumers Union...presented findings of a Consumer Reports National Research Center poll at the FTC forum showing that 89 percent of Americans want state and federal lawmakers to restrict the use and availability of Social Security numbers by businesses and government agencies. The poll also found that nearly all consumers want the right to freeze access to their credit files to prevent new account fraud. Currently 39 states and the District of Columbia give consumers the right to a security freeze and the three major credit bureaus have made the freeze available to consumers in the remaining states."

  • Also from Consumers Union, more information about the Social Security number privacy bills pending in Congress
  • November 29, 2007
    * Annual McAfee Virtual Criminology Report

    McAfee Virtual Criminology Report - Cybercrime: The Next Wave - The annual McAfee global cyber trends study into organized crime and the Internet in collaboration with leading international security experts, November 2007.

  • "For this report we consulted with more than a dozen security specialists at top institutions such as NATO, the FBI, SOCA, the Center for Education and Research in Information Assurance and Security (CERIAS), the International Institute for Counter -Terrorism in Israel and the London School of Economics. These experts are also on the front lines in the fi ght against cybercrime every day, and we asked for their insights on the state of this dangerous underworld - as well as their predictions on where it’s going next...the experts agree that cybercrime has evolved significantly in complexity and scope. Espionage. Trojans. Spyware. Denial-of-service attacks. Phishing scams. Botnets. Zero-day exploits. The unfortunate reality is that no one is immune from this malicious industry’s reach — individuals, businesses, even governments. As the world has flattened, we’ve seen a signifi =cant amount of emerging threats from increasingly sophisticated groups attacking organizations around the world. And it’s only going to get worse..."

  • November 27, 2007
    * FTC Releases Survey of Identity Theft in the U.S. Study Shows 8.3 Million Victims in 2005

    Press release: "The Federal Trade Commission today released a survey showing that 8.3 million American adults, or 3.7 percent of all American adults, were victims of identity theft in 2005. Of the victims, 3.2 million, or 1.4 percent of all adults, experienced misuse of their existing credit card accounts; 3.3 million, or 1.5 percent, experienced misuse of non-credit card accounts; and 1.8 million victims, or 0.8 percent, found that new accounts were opened or other frauds were committed using their personal identifying information."

  • Federal Trade Commission: 2006 Identity Theft Survey Report: Prepared for the Commission by Synovate (November 2007)
  • November 24, 2007
    * 2007 Identity Theft Resource Center Breach List

    "...the Identity Theft Resource Center (ITRC) has been tracking security breaches for the past three years, looking for patterns, new trends and any information that may help us better protect data and assist companies in their activities...In 2006, there were in excess of 315 publicized breaches affecting nearly 20 million individuals. Based on ITRC’s categorization, the breaches break down as follows: 29% government/military agencies; 28% from educational institutions; 22% from general businesses; 13% from health care facilities / companies; and 8% from banking / credit / financial services entities. In 2005, there were 158 incidents affecting more than 64.8 million people."

  • 2007 Identity Theft Resource Center Breach List

  • 2007 Identity Theft Resource Center Breach Stats Report


  • "The Identity Theft Resource Center® released an important report [November 19, 2007] discussing the impact of identity theft victimization. This report was not based on a census survey but rather one that invited confirmed victims of identity theft in 2006 to respond to a series of 44 questions. These ranged from the emotional impact this crime has had on their lives and their ability to recover their good name to the financial loss to the business community in goods and services."
  • Identity Theft: The Aftermath 2006, Conducted by the Identity Theft Resource Center® (ITRC), With comparisons to The Aftermath 2003, 2004, 2005 Surveys

  • November 21, 2007
    * UK Government Loses Personal Data on 25 Million Citizens

    20 November 2007, Statement to the House of Commons by Chancellor of the Exchequer, Alistair Darling, MP, on HMRC

  • "With your permission Mr Speaker I should like to make a statement on the breach of procedures which led to missing personal data relating to child benefit from Her Majesty's Revenue and Customs...The National Audit Office - which is independent of Government, but answerable to Parliament - has a right to ask for and access data from HMRC in discharging its compliance responsibilities. In March of this year it appears that a junior official within HMRC provided the National Audit Office with a full copy of HMRC's data in relation to the payment of child benefit [The missing information contains details of all child benefit recipients: records for 25 million individuals and 7.25 million families. These records include the recipient and their children's names, addresses and dates of birth, it includes Child Benefit numbers, National Insurance Numbers, and, where relevant, bank or building society account details]. In doing so it is clear that the strict rules governing HMRC standing procedures were not followed. These procedures relate to the security and access to data as well as its transit to ensure that data is properly protected. This information should not have been handed over by HMRC in the way that it was. However, I understand that in this case the NAO subsequently returned all the information it received in March to HMRC after auditing it. It now appears that following a further request from the NAO in October for information from the Child Benefit database, and again at a junior level and again contrary to all HMRC standing procedures, two password protected discs containing a full copy of HMRC's entire data in relation to the payment of child benefit was sent to the NAO, by HMRC's post system operated by the courier TNT. The package was not recorded or registered. Mr Speaker, it appears the data has failed to reach the addressee in the NAO. Mr Speaker, I also have to tell the House that on finding that the package had not arrived at the NAO, a further copy of this data was sent, this time by registered post, and which did arrive at the NAO. However, again HMRC should never have let this happen. Although it is believed the data was sent from HMRC to the NAO on 18 October, the fact it did not arrive it was not reported to HMRC's senior management until 8 November, nearly 3 weeks later. I was informed on Saturday 10 November and immediately instructed that comprehensive searches be carried out of all premises where the missing data might be found. These searches are continuing...On Monday 12 November HMRC informed me that evidence might have had been found of the route taken by the data and that the data was likely to be found. However, by Wednesday 14 November it was clear to me that the HMRC searches had failed to find them. I therefore instructed the Chairman of HMRC to call in the Metropolitan Police to conduct a full investigation in order to find the missing package."
  • November 07, 2007
    * Bureau of Justice Statistics: Identity Theft, 2005

    Identity Theft, 2005 released on November 7, 2007: "Presents data from the National Crime Victimization Survey (NCVS) on identity theft victimization and its consequences. This report presents the first full year of data available after new questions about identity theft were added to the survey in July 2004. Identity theft is defined in the report as credit card thefts, thefts from existing accounts, misuse of personal information, and multiple types at the same time. Based on interviews with a nationally representative sample of 40,000 household residents, the report describes age, race, and ethnicity of the household head; household income and composition; and location of the household. Characteristics of the theft presented include economic loss, how the theft was discovered, whether misuse is ongoing, and problems experienced as a result of the identity theft."

    November 01, 2007
    * Consumers Union Online Guide to ID Theft Safeguards

    Press release: "Starting November 1, consumers in all 50 states will be able to freeze access to their credit files at all three major credit bureaus to prevent identity thieves from opening fraudulent accounts in their names. By that date, all three major credit bureaus will offer “security freeze” protection to all consumers living in the eleven states that have not passed laws requiring it and the five states that currently limit this protection to identity theft victims. To help consumers learn how to take advantage of this powerful identity theft safeguard, Consumers Union, the nonprofit publisher of Consumer Reports, is making available online an updated Guide to Security Freeze Protection."

    October 31, 2007
    * Agencies Issue Final Rules on Identity Theft Red Flags and Notices of Address Discrepancy

    Text of the Federal Register Notice [256 pages, PDF] - Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act of 2003: 16 C.F.R. Part 681 (Federal Trade Commission Rule): Joint Final Rules and Guidelines of the Office of the Comptroller of the Currency, Treasury; the Board of Governors of the Federal Reserve System; the Federal Deposit Insurance Corporation; the Offfice of Thrift Supervision, Treasury; the National Credit Union Administration; and the Federal Trade Commission.

    October 21, 2007
    * CDT Comments on FTC's Spyware Principles

    CDT: "As it seeks models to address the mounting issues surrounding online behavioral targeting, the Federal Trade Commission (FTC) should begin by applying the principles it developed to guide its anti-spyware enforcement efforts, CDT said today. In comments submitted to the FTC in advance of its upcoming "town hall" meeting on behavioral advertising, CDT pointed out that the FTC's principles -- which center around the core concept that consumers should have ultimate control over their computers -- are directly applicable to behavioral advertising. In addition to filing its own comments, CDT also joined with other public interest advocates in offering a list of important questions the FTC must address over the course of the two-day meeting."

    October 16, 2007
    * New Bill To Add And Toughen Penalties For ID Theft And Fraud

    Press release, October 16, 2007: "Senate Judiciary Committee Chairman Patrick Leahy (D-Vt.) and Ranking Member Arlen Specter (R-Pa.) today introduced the bipartisan Identity Theft Enforcement and Restitution Act of 2007 to give federal prosecutors important new tools to combat the growing problem of identity theft and cyber crime.

    The Identity Theft Enforcement and Restitution Act of 2007 would:

  • Give victims of identity theft the ability to seek restitution for the loss of time and money spent restoring credit and remedying the harms of identity theft;
  • Expand the jurisdiction of federal computer fraud statutes to cover small businesses and corporations;

  • Eliminate the prosecutorial requirement that sensitive identity information must have been stolen through an interstate or foreign communication and instead focuses on whether the victim’s computer is used in interstate or foreign commerce, allowing for the prosecutions of cases in which both the identify thief’s computer and the victim’s computer are located in the same state;

  • Make it a felony to employ spyware or keyloggers to damage ten or more computers regardless of the aggregate amount of damage caused, ensuring that the most egregious identity thieves will not escape with a minimal, or no, sentence;

  • Eliminate the requirement that the loss resulting from damage to a victim’s computer must exceed $5,000; under this bill violations resulting in less than $5,000 damage would be criminalized as misdemeanors;

  • Add the crime of threatening to obtain or release information from a protected computer to the definition of a cyber crime and expands the definition of a cyber crime to include demanding money in relation to a protected computer, where the damage to the victim computer was caused to facilitate the extortion..."

  • September 19, 2007
    * FTC Testifies on Identity Theft Initiatives

    Press release: "The FTC today told the Maryland Task Force on Identity Theft that public organizations, including federal, state, and local governments, “play a critical role in guarding against misuse and unauthorized disclosure of the personal information they collect and maintain.” Speaking before the Maryland Task Force to Study Identity Theft, Betsy Broder, Assistant Director of the FTC’s Division of Privacy and Identity Protection said, “To succeed in the battle against identity theft, federal, state and local governments, working together with the private sector, must make it more difficult for thieves to obtain the information they need to steal identities, make it more difficult to use that information if they do obtain it, and assist victims when thefts occur.”

  • Prepared Statement of the Federal Trade Commission On Combating Identity Theft: Implementing A Coordinated Plan, Presented by Betsy Broder, Assistant Director, Division of Privacy and Identity Protection, Bureau of Consumer Protection, Before the Maryland Task Force To Study Identity Theft, September 18, 2007 (18 pages, PDF)
  • August 11, 2007
    * Article Examines Corporate Responsibility for Compromised Personal Records

    Erickson, K., & Howard, P. (2007). A case of mistaken identity? News accounts of hacker, consumer, and organizational responsibility for compromised digital records. Journal of Computer-Mediated Communication, 12(4), article 5.

  • "The computer hacker is one of the most vilified figures in the digital era, but to what degree are organizations actually responsible for compromised personal records? To examine the role of organizational behavior in privacy violations, we analyze 589 incidents of compromised data between 1980 and 2006. There were more reported incidents in 2005 and 2006 than in the previous 25 years combined. Excluding a particularly large security breach at Acxiom, hackers account for the largest volume of compromised records, some 45%, while 27% of the volume is attributed to organizational mismanagement and 28% remains unattributed. In terms of incidents, 9% were an unspecified type of breach, 31% of the incidents involved hackers, and 60% of the incidents involved organizational mismanagement: personally identifiable information accidentally placed online, missing equipment, lost backup tapes, or other administrative errors. Options for public policy oversight are discussed."
  • * UK Parliament Science and Technology - Fifth Report

    UK House of Lords, Science and Technology Committee, 5th Report of Session 2006-2007: Personal Internet Security, August 10, 2007 (121 pages, PDF)

  • "e-crime and the internet - Lords Science and Technology Committee calls for incentives, regulation and investment to tackle internet crime: The Internet is a powerful force for good: within 20 years it has expanded from almost nothing to a key component of critical national infrastructure and a driver of innovation and economic growth. It facilitates the spread of information, news and culture. It underpins communications and social networks across the world. A return to a world without the Internet is now hardly conceivable.

    But the Internet is now increasingly the playground of criminals. Where a decade ago the public perception of the e-criminal was of a lonely hacker searching for attention, today's "bad guys" belong to organised crime groups, are highly skilful, specialised, and focused on profit. They want to stay invisible, and so far they have largely succeeded. While the incidence and cost of e-crime are known to be huge, no accurate data exist.

    Underpinning the success of the Internet is the confidence of hundreds of millions of individual users across the globe. But there is a growing perception, fuelled by media reports, that the Internet is insecure and unsafe. When this is set against the rate of change and innovation, and the difficulty of keeping pace with the latest technology, the risk to public confidence is clear.

    The Government have insisted in evidence to this inquiry that the responsibility for personal Internet security ultimately rests with the individual. This is no longer realistic, and compounds the perception that the Internet is a lawless "wild west". It is clear to us that many organisations with a stake in the Internet could do more to promote personal Internet security: the manufacturers of hardware and software; retailers; Internet Service Providers; businesses, such as banks, that operate online; the police and the criminal justice system.

    We believe as a general principle that well-targeted incentives are more likely to yield results in such a dynamic industry than formal regulation. However, if incentives are to be effective, they may in some cases need to be backed up by the possibility of direct regulation. Also, there are some areas, such as policing, where direct Government action is needed. So Government leadership across the board is required. Our recommendations urge the Government, through a flexible mix of incentives, regulation, and direct investment, to galvanise the key stakeholders.

    The threat to the Internet is clear, but it is still manageable. Now is the time to act, both domestically, and internationally, through the European Union and through international organisations and partnerships.

  • August 06, 2007
    * Consumer Report's 2007 State of the Net

    "The risk associated with using the Internet remains high. Our State of the Net assesses the likelihood and impact of four leading online hazards, listed in order of incidence, based on the survey by the Consumer Reports National Research Center and our follow-up investigation."

  • In this report: Overview >> Phishing >> Viruses >> Spam >> Social networking >> A safer net >> How criminals deceive >> Where criminals plot >> State of the Net >> Properly erasing hard drives >> Ways to stay safe online >> Canadian online security
  • July 23, 2007
    * New GAO Reports: Cybercrime, Federal Farm Programs, FHA, Influenza Pandemic

  • Cybercrime: Public and Private Entities Face Challenges in Addressing Cyber Threats, GAO-07-705, June 22, 2007: "Cybercrime has significant economic impacts and threatens U.S. national security interests. Various studies and experts estimate the direct economic impact from cybercrime to be in the billions of dollars annually. The annual loss due to computer crime was estimated to be $67.2 billion for U.S. organizations, according to a 2005 Federal Bureau of Investigation (FBI) survey. In addition, there is continued concern about the threat that our adversaries, including nation-states and terrorists, pose to our national security."

  • Federal Farm Programs: USDA Needs to Strengthen Controls to Prevent Improper Payments to Estates and Deceased Individuals, GAO-07-818, July 9, 2007

  • Federal Housing Administration: Proposed Legislative Changes Would Affect Borrower Benefits and Risks to the Insurance Funds, GAO-07-1109T, July 18, 2007

  • Federal Real Property: DHS Has Made Progress, but Additional Actions Are Needed to Address Real Property Management and Security Challenges, GAO-07-658, June 22, 2007

  • Federal Retirement Thrift Investment Board: Many Responsibilities and Investment Policies Set by Congress, GAO-07-611, June 21, 2007

  • Financial Audit: Significant Internal Control Weaknesses Remain in the Preparation of the Consolidated Financial Statements of the U.S. Government, GAO-07-805, July 23, 2007

  • Hanford Waste Treatment Plant: Department of Energy Needs to Strengthen Controls over Contractor Payments and Project Assets, GAO-07-888, July 20, 2007

  • Influenza Pandemic: DOD Combatant Commands' Preparedness Efforts Could Benefit from More Clearly Defined Roles, Resources, and Risk Mitigation, GAO-07-696, June 20, 2007

  • Information Technology: Treasury Needs to Strengthen Its Investment Board Operations and Oversight, GAO-07-865, July 23, 2007
  • July 19, 2007
    * Department of Justice Proposes Update to Identity Theft Laws

    Press release, July 19, 2007: "The Department of Justice today submitted to Congress new proposed legislation that seeks to update and improve current laws aimed at protecting Americans from the increasingly sophisticated crime of identity theft. The proposed bill, titled the Identity Theft Enforcement and Restitution Act of 2007, was a significant recommendation included in the final strategic plan from the President’s Task Force on Identity Theft released in April 2007. The strategic plan was the result of an unprecedented federal effort to formulate a comprehensive and fully coordinated plan to attack identity theft at all levels in the public and private sectors. Among other provisions, the proposed legislation seeks to ensure that victims of identity theft can recover the value of the time lost attempting to repair damage inflicted by identity theft. Under current law, restitution to victims from convicted thieves is available only for the direct financial costs of identity theft offenses."

  • See also The President's Identity Theft Task Force Strategic Plan, April 2007 (120 pages, PDF) and Volume II: Supplemental Information, April 2007 (90 pages, PDF)
  • July 17, 2007
    July 15, 2007
    * Interview With FTC Chairwoman Includes Issues of Privacy and Fraud

    sfgate.com - ON THE RECORD: DEBORAH MAJORAS CHAIRWOMAN, FTC: "She shares her thoughts on what her agency can -- and cannot -- do on everything from mergers to fraud to privacy to gas prices to infomercials," Sunday, July 15, 2007

    July 09, 2007
    * Google Purchases Online Security Firm Postini

    Press release: "Google Inc. announced today that it has signed a definitive agreement to acquire Postini, a global leader in on-demand communications security and compliance solutions serving more than 35,000 businesses and 10 million users worldwide. Postini's services -- which include message security, archiving, encryption, and policy enforcement -- can be used to protect a company's email, instant messaging, and other web-based communications. Under the terms of the agreement, Google will acquire Postini for $625 million in cash, subject to working capital and other adjustments, and Postini will become a wholly-owned subsidiary of Google. The agreement is subject to customary closing conditions and is expected to close by the end of the third quarter 2007."

    July 05, 2007
    * New GAO Report on Data Breaches and ID Theft

    Personal Information: Data Breaches Are Frequent, but Evidence of Resulting Identity Theft Is Limited; However, the Full Extent Is Unknown. GAO-07-737, June 4, 2007.

  • "While comprehensive data do not exist, available evidence suggests that breaches of sensitive personal information have occurred frequently and under widely varying circumstances. For example, more than 570 data breaches were reported in the news media from January 2005 through December 2006, according to lists maintained by private groups that track reports of breaches. These incidents varied significantly in size and occurred across a wide range of entities, including federal, state, and local government agencies; retailers; financial institutions; colleges and universities; and medical facilities. The extent to which data breaches have resulted in identity theft is not well known, largely because of the difficulty of determining the source of the data used to commit identity theft."
  • * Report - Toward a Safer and More Secure Cyberspace

    Toward a Safer and More Secure Cyberspace, Seymour E. Goodman and Herbert S. Lin, Editors, Committee on Improving Cybersecurity Research in the United States, National Research Council, 272 pages, pre-publication copy, 2007.

  • "Toward a Safer and More Secure Cyberspace examines the vulnerabilities of the Internet and offers a strategy for future research aimed at countering cyber attacks. The report also explores the nature of online threats and some of the reasons why past research for improving cybersecurity has had less impact than anticipated."

  • Table of Contents - links to full text by section

  • PDF Executive Summary, 33 pages, PDF

  • See also the "Cyber Security Research and Development Act (PL 107-305, enacted November 27, 2002) which authorized this study to provide advice regarding the appropriate locus for federal cybersecurity research.
  • July 03, 2007
    * Largest Single Personal Data Breach to Date Involves Info on 2.3 Million Customers

    Press release: "Fidelity National Information Services, Inc. announced today that its subsidiary, Certegy Check Services, Inc., a service provider to U.S. retail merchants, based in St. Petersburg, Fla., was victimized by a former employee who misappropriated and sold consumer information to a data broker who, in turn, sold a subset of that data to a limited number of direct marketing organizations...The misappropriated information included names, addresses and telephone numbers as well as, in many cases, dates of birth and bank account or credit card information. Approximately 2.3 million records are believed to be at issue, with approximately 2.2 million containing bank account information and 99,000 containing credit card information. The company is still investigating the time period over which the misappropriations occurred."

    July 01, 2007
    * VA OIG Report Critical of Personal Data Breach Involving 1.5 Million Veterans

    Administrative Investigation Loss of VA Information VA Medical Center Birmingham, AL [Rpt. #07-01083-157 6/29/2007]

  • AP: "An Alabama VA hospital that lost sensitive data on more than 1.5 million people in January repeatedly failed to follow privacy regulations leading up to the incident..."
  • June 24, 2007
    * Special Report Examines Role of Info Industry Big Three in Web Security

    NEWS.COM Special Report: Wardens of the WebTalkBack: Global security challenge falls to an elite corps, June 25, 2007

  • "The job of policing the Web has been left to the corporate world by default. The burden weighs heavily on a trio of companies in particular: Google, Yahoo and Microsoft--the three firms with the most traffic on the Web. Their work, alone or in concert, will likely define what kind of security can be expected for e-mail, purchases, bill payment, other financial transactions and practically anything else involving personal information of the most sensitive nature."
  • June 22, 2007
    * IRS OIG Audit: Progress Has Been Slow in Meeting Homeland Security Presidential Directive-12 Requirements

    Treasury Inspector General for Tax Administration. Progress Has Been Slow in Meeting Homeland Security Presidential Directive–12 Requirements, June 20, 2007. Reference Number: 2007-20-110

  • "The Internal Revenue Service (IRS) has been experiencing delays in issuing new identification cards to employees and contractors that enhance security, reduce identity fraud, and protect the personal privacy of employees and contractors. Initially, the IRS was developing its own system for issuing the cards rather than joining with other Federal Government agencies that had already incurred much of the upfront costs associated with this effort. Consequently, the IRS was at risk of wasting taxpayer funds and delaying the implementation of this Presidential mandate."
  • June 21, 2007
    * New GAO Reports and House Hearing on Misuse of Social Security Numbers

  • Social Security Numbers: Federal Actions Could Further Decrease Availability in Public Records, though Other Vulnerabilities Remain, GAO-07-752, June 15, 2007: "Various public records in the United States, including some generated by the federal government, contain Social Security numbers (SSN) and other personal identifying information that could be used to commit fraud and identity theft. Public records are generally defined as government agency-held records made available to the public in their entirety for inspection, such as property records and court records. Although public records were traditionally accessed locally in county courthouses and government record centers, in recent years, some state and local public record keepers have begun to make these records available to the public through the Internet. While it is important for the public to have access to these records, concerns about the use of information in these records for criminal purposes have been raised."

  • Social Security Numbers: Use is Widespread and Protection Could Be Improved, GAO-07-1023T, June 21, 2007: "Since its creation, the Social Security number (SSN) has evolved beyond its intended purpose to become the identifier of choice for public and private sector entities, and it is now used for myriad non-Social Security purposes. This is significant because a person's SSN, along with name and date of birth, are the key pieces of personal information used to perpetrate identity theft. Consequently, the potential for misuse of the SSN has raised questions about how private and public sector entities obtain, use, and protect SSNs. Accordingly, this testimony focuses on describing the (1) use of SSNs by government agencies, (2) use of SSNs by the private sector, and (3) vulnerabilities that remain to protecting SSNs."


  • Related:
  • "The Federal Trade Commission today told the U.S. House Committee on Ways and Means, Subcommittee on Social Security [link to Witness List and Testimony] that to prevent thieves from obtaining consumers’ personal information, including Social Security numbers (SSNs), and using it to steal identities, government and businesses should collect only information that is necessary to meet clear legal or business needs, and protect the data they do collect. Other steps to reduce identity theft should include improved authentication techniques, which ensure that consumers are who they claim to be."

  • In testimony (pdf) before the House Ways and Means Committee, EPIC Executive Director Marc Rotenberg urged Congress to adopt legislation to address the misuse of the SSN and the growing problem of identity theft. Citing a recent report (pdf) from the Federal Trade Commission that finds that identity is the number one concern of American consumers, EPIC called for "strong and effective legislation that will limit the use of the SSN" and context-dependent identifiers "that will encourage the development of more robust systems for identification that safeguard privacy and security."
  • June 18, 2007
    June 14, 2007
    * Investigations Involving the Internet and Computer Networks

    "This National Institute of Justice Special Report is intended as a resource for individuals responsible for investigations involving the use of the Internet and other computer networks. Any crime could involve devices that communicate through the Internet or through a network. Criminals may use the Internet for numerous reasons, including trading/sharing information (e.g., documents, photographs), concealing their identity, and gathering information on victims. The report is among a series of guides on investigating electronic crime."

  • Investigations Involving the Internet and Computer Networks, By National Institute of Justice, January 2007
  • * Over 1 Million Potential Victims of Botnet Cyber Crime

    Press release: "[June 13, 2007] the Department of Justice and FBI announced the results of an ongoing cyber crime initiative to disrupt and dismantle “botherders” and elevate the public’s cyber security awareness of botnets. OPERATION BOT ROAST is a national initiative and ongoing investigations have identified over 1 million victim computer IP addresses. The FBI is working with our industry partners, including the CERT Coordination Center at Carnegie Mellon University, to notify the victim owners of the computers. Through this process the FBI may uncover additional incidents in which botnets have been used to facilitate other criminal activity."

  • How to Protect Your Computer
  • June 13, 2007
    * FTC Offers Information on Botnets, Hackers, and Spam

    Press release: "Tens of thousands of consumers are unwitting accomplices of illegal spammers and at the mercy of identity thieves, warns the Federal Trade Commission. These consumers’ computers have been secretly hijacked by criminals who install spam-sending software and spyware on the computers when consumers open malicious e-mail attachments or visit a malicious Web site. After gaining access to consumers’ computers, the criminals can track consumers’ Internet surfing, steal personal information, and turn the computers into spam “zombies” that are part of a “botnet” made up of thousands of home computers through which spammers route spam. In a new consumer alert, Botnets and Hackers and Spam (Oh, My!), the FTC urges consumers to secure their personal information and stop assisting spammers."

  • See also the government consortium resource, OnGuard Online
  • June 12, 2007
    * Anti-phishing Research Group at Indiana University

    "The anti-phishing research group at Indiana University, stop-phishing.com, is striving to understand, detect and prevent online fraud, and in particular, to reduce the economic viability of phishing attacks. We achieve this goal through a cross-disciplinary research agenda in which we consider all facets of the problem, ranging from psychological aspects and technology matters to legal issues and interface design considerations. We are attuned to needs and concerns within the financial sector, among privacy advocates, and of common users, and are dedicated to turning the tide."

    June 11, 2007
    * U.Va. Faculty Names, SSN Security Breach

    Press release: "This Web site has been established to provide information about an Information Technology Security Incident in which a security breach in a computer application resulted in exposure of sensitive information belonging to current and former University of Virginia faculty members. A criminal investigation is being conducted by University of Virginia Police in consultation with the FBI and the University’s computing and audit professionals. The investigation has revealed that hackers tapped into the records of 5,735 faculty members."

    * EU Conference on Cooperation Against Cybercrime

    Cooperation against Cybercrime: 11-12 June 2007, Palais de l’Europe, Strasbourg, France: "Societies worldwide rely on information and communication technologies. However, the increasing dependency on such technologies is accompanied by a growing vulnerability to criminal intrusion and misuse. In response to these challenges the Council of Europe adopted the Convention on Cybercrime (ETS 185) in 2001 and the Protocol on the Criminalisation of Acts of a Racist and Xenophobic Nature Committed through Computer Systems (ETS 189) in 2003."

  • Cybercrime legislation – Country profiles
  • June 10, 2007
    June 04, 2007
    * McAfee Report on State of Search Engine Safety

    The State of Search Engine Safety, June 4, 2007 - Ben Edelman, Advisor to McAfee SiteAdvisor and Hannah Rosenbaum - Research Analyst, McAfee SiteAdvisor

  • "In this study, we compare the safety of leading search engines, using McAfee SiteAdvisor’s automated Web site ratings...Since May 2006, search engine results have become safer, primarily due to improved safety of sponsored results on Google, AOL, and Ask. Despite this improvement, dangerous sites are found in search results of all of the top five search engines, and sponsored results continue to be significantly less safe than search engines’ organic results."

  • Key Findings; Introduction; Methodology; Analysis; Discussion; Resources
  • May 31, 2007
    * CT Attorney General Announces Nationwide Settlement With Choicepoint For Security Breach

    Press release, May 31, 2007: Attorney General Richard Blumenthal, with attorneys general from 43 other states, announced a settlement today with ChoicePoint for allegedly failing to adequately protect consumers' personally identifiable information, resulting in a massive security breach. The Atlanta-based ChoicePoint, which collects and maintains personally identifiable information on consumers, provides identification and credential verification services to businesses, government and non-profit organizations. In February 2005, ChoicePoint announced that criminals posing as legitimate businesses accessed consumers' personally identifiable information. The company notified more than 145,000 consumers nationwide whose information may have been compromised - including nearly 6,000 from Connecticut. Under today's settlement, ChoicePoint has agreed to adopt significantly stronger security measures. Those measures include written certification and, in some cases, on-site visits by ChoicePoint to ensure the legitimacy of companies before they are allowed access to personally identifiable information. ChoicePoint will also conduct periodic audits to ensure that companies are using consumer data for legitimate purposes."

  • "If consumers meet the eligibility requirements for redress, they can complete and submit the redress form for consideration. More information is available here."
  • Related postings on ChoicePoint and data breaches
  • May 29, 2007
    * TriCipher Consumer Online Banking Study

    Press release: "...a recent TriCipher Consumer Online Banking Study, conducted by Javelin Strategy and Research, reveals that consumers would take advantage of more online banking services if banks provided stronger identity protection. The TriCipher Consumer Online Banking Study included 3,349 respondents from a random-sample panel that was representative of the U.S. population. Surprising findings uncovered that nearly 1 in 5 - estimated at 26 million - adult consumers have been victims of identity theft or fraud in their lives. And, according to survey results, over 88 million online banking customers would switch banks, or reduce online banking usage, if news reports exposed their individual institution as compromised."

    May 23, 2007
    * OMB Orders Agencies to Eliminate Unnecessary Collection of Social Security Numbers

    Clay Johnson III, Deputy Director for Management, Office of Management and Budget: M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007 (22 pages, PDF)

  • "As part of the work of the Identify Theft Task Force, this memorandum requires agencies to develop and implement a breach notification policy within 120 days."

  • See also related postings on ID theft
  • May 09, 2007
    * Consumer Website Tracks State Security Freeze Laws

    FinancialPrivacyNow.org: "Identity theft is one of the fastest growing financial crimes. Nearly 10 million Americans fall victim each year. The Identity Theft Resource Center reported in 2005, on average, an ID theft victim of new account and other fraud spent 60 hours resolving problems brought on by ID theft, those victims of existing accounts spent an average of 15 hours resolving problems. A 2003 Federal Trade Commission study found that identity theft also costs U.S. businesses nearly $48 billion annually, and consumers an additional $5 billion per year. A security freeze lets consumers stop thieves from getting credit in their names. A security freeze locks, or freezes, access to the consumer credit report and credit score. Without this information, a business will not issue new credit to a thief. When the consumer wants to get new credit, he or she uses a PIN to unlock access to the credit file. These states [included at this link] give consumers this important weapon to prevent identity theft. (updated 5/8/07)"

    May 07, 2007
    * TSA Public Statement on Employee Data Security Incident

    Follow up to May 5, 2007 posting, Missing TSA Hard Drive Has Data on 100,000 Employees, this additional update from the TSA: "Today the Transportation Security Administration (TSA) announced a benefit package to provide employees and former employees affected by the data security incident with free credit monitoring for up-to one year. In addition to credit monitoring, the package includes ID theft insurance up to $25,000, fraud alerts and identity restoration specialists who will complete paperwork and assist employees in the event they are a victim of identity theft. Current and former employees can register via phone, mail or online through a secure web site. More information is available at www.tsa.gov, including a list of frequently asked questions."

    May 02, 2007
    * House Judiciary Committee Sends Four Crime Bills to the House Floor

    Press release: "Today, the House Judiciary Committee approved four crime bills and sent them to the House floor for consideration. The bills were: HR 1700, the "COPS Improvement Act of 2007;" HR 916, the "John R. Justice Prosecutors and Defenders Incentive Act of 2007;" HR 1525, the "Internet Spyware Prevention Act of 2007;" and, HR 1615, the "Securing Aircraft Cockpits Against Lasers Act."

    April 30, 2007
    * New GAO Reports Cover Defense Acquisitions, Immigration Benefits, ID Theft and More

  • Bureau of Justice Statistics: Quality Guidelines Generally Followed for Police-Public Contact Surveys, but Opportunities Exist to Help Assure Agency Independence GAO-07-340, March 30, 2007

  • Defense Acquisitions: Missile Defense Agency's Flexibility Reduces Transparency of Program Cost GAO-07-799T, April 30, 2007

  • Defense Management: High-Level Leadership Commitment and Actions Are Needed to Address Corrosion Issues GAO-07-618, April 30, 2007

  • DOD and VA Outpatient Pharmacy Data: Computable Data Are Exchanged for Some Shared Patients, but Additional Steps Could Facilitate Exchanging These Data for All Shared Patients GAO-07-554R, April 30, 2007

  • Employer-Sponsored Health and Retirement Benefits: Efforts to Control Employer Costs and the Implications for Workers GAO-07-355, March 30, 2007

  • Immigration Benefits: Sixteenth Report Required by the Haitian Refugee Immigration Fairness Act of 1998 GAO-07-796R, April 27, 2007

  • Information Technology: Immigration and Customs Enforcement Needs to Fully Address Significant Infrastructure Modernization Program Management Weaknesses GAO-07-565, April 27, 2007

  • Medicaid Financing: Federal Oversight Initiative Is Consistent with Medicaid Payment Principles but Needs Greater Transparency GAO-07-214, March 30, 2007

  • Medicare: Focus on Physician Practice Patterns Can Lead to Greater Program Efficiency GAO-07-307, April 30, 2007

  • Nursing Workforce: HHS Needs Methodology to Identify Facilities with a Critical Shortage of Nurses GAO-07-492R, April 30, 2007

  • Privacy: Lessons Learned about Data Breach Notification GAO-07-657, April 30, 2007

  • Transportation Security: DHS Efforts to Eliminate Redundant Background Check Investigations GAO-07-756, April 26, 2007
  • April 23, 2007
    * President’s Identity Theft Task Force Releases Comprehensive Strategic Plan to Combat Identity Theft

    Press release: "Attorney General Alberto R. Gonzales and Federal Trade Commission Chairman Deborah Platt Majoras today announced the completion of the President’s Identity Theft Task Force strategic plan to combat identity theft. The strategic plan is the result of an unprecedented federal effort to formulate a comprehensive and fully coordinated plan to attack this widespread and destructive crime. The plan focuses on ways to improve the effectiveness of criminal prosecutions of identity theft; enhance data protection for sensitive consumer information maintained by the public sector, private sector, and consumers; provide more comprehensive and effective guidance for consumers and the business community; and improve recovery and assistance for consumers."

    Related Documents:
    Combating Identity Theft: A Strategic Plan, Final recommendations released April 23, 2007

  • Strategic Plan [PDF]

  • Volume II: Supplemental Information [PDF]
    Consumer Information:
  • Identity Theft Task Force Website

  • April 20, 2007
    * UK Consumers Not Risk Averse When Using Online Services According to New Report

    Press release: "UK consumers are not as risk-averse when it comes to using online services as previously thought, according to recent research conducted by BT. Despite daily warnings about security threats and cyber-criminals, people are willing to take risks online, as long as they feel informed, and it is clear how consequences will be addressed. According to the findings from the Trustguide report, which was a collaborative research project by BT with support from the DTI, people use specific online services not because they trust them, but because they believe the benefits outweigh the risks. Government and private industry must therefore take responsibility for educating and reassuring the public that safeguards are in place, if they are to succeed with e-Government and e-Commerce initiatives..Based on the research, the Trustguide report outlines a set of guidelines to inform policy making and service development for ICT delivered services. In addition to enabling better-informed decision-making through education, and advising users of restitution and guarantee measures should something go wrong, the report highlights the need for greater honesty and transparency of data usage by service providers.

  • Trustguide Final Report, October 2006, by Hazel Lacohée, principal researcher at BT Group’s Chief Technology Office, and Andy Phippen, lecturer in socio-technical studies, University of Plymouth. (101 pages, PDF)
  • April 19, 2007
    * Phishing Activity Trends for February 2007

    Anti-Phishing Working Group (APWG), Phishing Activity Trends for February 2007 (8 pages, PDF)

  • "The number of phishing reports received by the Anti-Phishing Working Group (APWG) came to 23,610 in February, a drop of over 6,000 from January’s previous record high of 29,930. ► For the first time ever recorded by the APWG, the United States of America has been surpassed as the top national jurisdiction for the hosting of crimeware-spreading websites. China has moved into the top spot with 46.44% of such sites in February and USA dropping to second place with 39.24%. ► The APWG saw a total of 135 brands being hijacked in February. That month saw a continuation of the January trend with many types of websites historically not typically targeted for phishing scams - such as social network portals and gambling sites - being spoofed. APWG notes that fewer brokerages were attacked in February than in January. However, more banks, credit unions and a large number of international banks and brands were spoofed. The number of unique websites hosting keyloggers reached an all time high in February with 3,121, up from 1,750 in January and eclipsing the previous record of 2,945 websites hosting keyloggers recorded in June, 2006."
  • April 11, 2007
    * Corporate Data Loss Cost Calculator

    Tech//404® Data Loss Cost Calculator: "Data loss resulting from network security breaches and identity theft has become a regular occurrence. While the number of affected records can vary widely in any given data loss scenario, a recent study by the Ponemon Institute found that the average number was roughly 99,000. For recent examples and media reports, visit the data loss archive. Darwin created the Tech//404® data loss cost calculator as a tool to demonstrate the scope of negative financial impact an organization may face as a result of a data breach or identity theft data loss scenario. The calculator will automatically generate an average cost, and a plus/minus 20% range, for expenses associated with internal investigation, notification/crisis management and regulatory/compliance if the incident were to give rise to a class action claim."

    April 10, 2007
    * CD Containing 2.9 Million Georgia Medical Data Records Lost by Contractor

    According to a press release from the Georgia Department of Community Health, contractor Affiliated Computer Services confirmed on April 9, 2007 the loss of a CD containing the personal data of state Medicaid and PeachCare for Kids(TM) members. The data included full names, complete addresses, social security numbers, member ID numbers, and eligibility dates for 2.9 million individuals (as reported by AP).

  • See also Stolen ID Search
  • April 04, 2007
    * Treasury OIG Audit Reveals Taxpayer Data Not Adequately Protected on Laptops and Portable Media

    Treasury Inspector General for Tax Administration - Internal Revenue Service Is Not Adequately Protecting Taxpayer Data on Laptop Computers and Other Portable Electronic Media Devices. March 23, 2007. Reference Number 2007-20-048.

  • "IRS employees reported the loss or theft of at least 490 computers and other sensitive data in 387 separate incidents between January 2, 2003, and June 13, 2006. During this period, the IRS computer security organization was made aware of only 91 (24 percent) of the 387 incidents. TIGTA determined 176 incidents likely did not involve any loss of taxpayer data, but 126 incidents involved the loss of personal information for at least 2,359 individuals. TIGTA was unable to determine the effect on taxpayers for 85 incidents due to a lack of details in the incident documentation. A separate test of 100 laptop computers currently in use by employees determined 44 laptop computers contained unencrypted sensitive data, including taxpayer data and employee personnel data. In addition, 15 of the 44 laptop computers had incorrect settings that would allow anyone to bypass the password controls and access the contents on the laptop computer. Consequently, it is very likely that a large number of the lost or stolen IRS computers contained unencrypted data that could be easily accessed and read by persons gaining possession of the computers. Also, backup tapes were not encrypted and adequately protected at non-IRS offsite locations reviewed."

  • April 03, 2007
    * FCC Strengthens Privacy Rules to Prevent Pretexting

    Press release: "The Federal Communications Commission has strengthened its privacy rules by requiring telephone and wireless carriers to adopt additional safeguards to protect the personal telephone records of consumers from unauthorized disclosure. These new safeguards will help prevent unauthorized access to customer proprietary network information, or CPNI."

  • Report and Order and Further Notice of Proposed Rulemaking, Adopted: March 13, 2007 - Released April 2, 2007: "Our Order is directly responsive to the actions of data brokers, or pretexters, to obtain unauthorized access to CPNI. As the Electronic Privacy Information Center (EPIC) pointed out in its petition that led to this rulemaking proceeding, numerous websites advertise the sale of personal telephone records for a price. These data brokers have been able to obtain private and personal information, including what calls were made to and/or from a particular telephone number and the duration of such calls. In many cases, the data brokers claim to be able to provide this information within fairly quick time frames, ranging from a few hours to a few days. The additional privacy safeguards we adopt today will sharply limit pretexters’ ability to obtain unauthorized access to this type of personal customer information from carriers we regulate. We also adopt a Further Notice of Proposed Rulemaking seeking comment on what steps the Commission should take, if any, to secure further the privacy of customer information."

  • Related postings on pretexting
  • April 02, 2007