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New Survey Reveals Extent, Impact of Information Overload on Workers

From Boston to Beijing, Professionals Feel Overwhelmed, Demoralized: “An international survey of white collar workers reveals that information overload is a remarkably widespread and growing problem among professionals around the world, and one that exacts a heavy toll in terms of productivity and employee morale. The survey of 1,700 white collar workers in five countries – the United States, China, South Africa, United Kingdom and Australia – found professionals in every market struggling to cope and looking to their employers for customized solutions. On average, fifty-nine percent of professionals across the five markets surveyed say that the amount of information they have to process at work has significantly increased since the economic downturn. Given the rising tide of information, it is not surprising that a majority of workers in every market (62%, on average) admit that the quality of their work suffers at times because they can’t sort through the information they need fast enough.”

  • 2010 International Workplace Productivity Survey, commissioned by LexisNexis
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