OCLC: – Online Catalogs: What Users and Librarians Want

by Sabrina I. Pacifici on April 25, 2009

“In 2008, OCLC conducted focus groups, administered a pop-up survey on WorldCat.org—OCLC’s freely available end user interface on the Web—and conducted a Web-based survey of librarians worldwide. The report, Online Catalogs: What Users and Librarians Want, presents findings from these research efforts in order to understand:

  • The metadata elements that are most important to end users in determining if an item will meet his or her needs

  • The enhancements end users would like to see made in online library catalogs to assist them in consistently identifying appropriate materials
  • The enhancements librarians would recommend for online library catalogs to better assist them in their work
  • The findings indicate, among other things, that although library catalogs are often thought of as discovery tools, the catalog’s delivery-related information is just as important to end users.

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