“In 2008, OCLC conducted focus groups, administered a pop-up survey on WorldCat.orgOCLCs freely available end user interface on the Weband conducted a Web-based survey of librarians worldwide. The report, Online Catalogs: What Users and Librarians Want, presents findings from these research efforts in order to understand:
- The metadata elements that are most important to end users in determining if an item will meet his or her needs
- The enhancements end users would like to see made in online library catalogs to assist them in consistently identifying appropriate materials
- The enhancements librarians would recommend for online library catalogs to better assist them in their work
- The findings indicate, among other things, that although library catalogs are often thought of as discovery tools, the catalogs delivery-related information is just as important to end users.