Post Office Is Most Trusted Government Agency

by Sabrina I. Pacifici on March 1, 2006 “For the second year in a row, Americans have rated the U.S. Postal Service as the number one agency they trust to protect their privacy, according to a new study.” The FTC and the IRS are ranked second and third in the study, whose full text is not currently available online.

  • Ponemon Soundbite: “The top three factors for creating trust, according to our study, are a sense of security when providing personal information, limited collection of personal information and one-to-one personal contact. Respondents seem to agree that in their daily lives, the Postal Service delivers on all three and therefore continues to earn and keep their trust and confidence.”
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