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Second Annual Report on How Personal Technology is Changing our Lives

“Microsoft’s second annual survey of Internet users around the world, released here in advance of the World Economic Forum that is taking place this week in Davos, Switzerland, shows that fifteen years into the 21st century, Internet users still think overwhelmingly that personal technology is making the world better and more vital. Large majorities of the online populations in all five developed countries we surveyed (France, Germany, Japan, South Korea, and the United States) and all seven developing countries we surveyed (Brazil, China, India, Indonesia, Russia, South Africa and Turkey) say that technology has vastly improved how they shop, work, learn, and generally get stuff done…While there is widespread agreement about the positive impacts of technology overall, there is also an emerging schism in the attitudes between developing and developed countries regarding how technology will affect people going forward. Developing countries express deep and genuine enthusiasm about the benefits of technology, whereas developed countries — where technology is more ubiquitous – express greater concerns about emerging issues…If there is one persistent concern about personal technology that nearly everybody expresses, it is privacy. In eleven of the twelve countries surveyed, with India the only exception, respondents say that technology’s effect on privacy was mostly negative.”

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