Six Sigma as Law Redesign: “Employment law firm Seyfarth Shaw has adapted the business process of Six Sigma into the law firm, and law-client, setting, while also mixing it in with Lean methodology. They call it ‘SeyfarthLean’. Their website gives a basic overview of what the method encompasses — much of which overlaps with human centered design. It shares a a bias towards visualizing processes, creating feedback loops with quick cycles, and putting the client’s needs first in a workflow. The firm also has a Legal Technology and Innovation office, which builds out tools and apps to be used inside the law firm to improve efficiency.Law Technology News has an article that quickly spotlights how Seyfarth Shaw uses process mapping.”
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