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VA Launches Website and Call Center After Theft of Personal Data

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Follow-up to posting yesterday, Theft of Data on Over 25 Million Veterans Renews Calls for Greater Security, this news from the government today: “Over the weekend following the recent theft of 26.5 million veterans’ records, the Department of Veterans Affairs (VA) quickly put in place a call center and website to answer questions about the implications of the theft and the steps veterans can take to protect themselves from misuse of their personal information. The call center, at 1-800-FEDINFO, operates from 8:00 a.m. to 9:00 p.m. (EDT) Monday to Saturday. It can handle up to 260,000 toll-free calls a day. The latest information on VA data security is posted on Firstgov.gov, the U.S. government’s official Web portal.”
Related news and government documents:

  • VA needs 26 million envelopes, fast
  • VA data theft may cost $500 million
  • Press release: Sen. Coleman Sends Letter to GAO Requesting Government Sends Letter to GAO Requesting Government-Wide Review of Practices in Light of Stolen Veterans Data.
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