Website Usability Study Indicates Progress With Room to Improve

by Sabrina I. Pacifici on May 10, 2004

  • According to a new survey by Web usability guru Dr. Jakob Nielsen (presented at the Web Usability 2004 conference), net users are achieving greater success locating specific information using search engines than was previously the case. This is in large measure to improvements made by the search engines themselves, as well as more precision used in the choice of search terms. However, the study indicates that four-fifths of searchers use two words for an average query.
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