White Paper Critical of High Tech End User License Agreements

by Sabrina I. Pacifici on February 17, 2005

Press release: “Today the Electronic Frontier Foundation (EFF) released a white paper (Dangerous Terms – A User’s Guide to EULAs) warning consumers about how they can be harmed by end user license agreements (EULAs) for consumer electronics and online services. Many EULAs contain terms that damage consumer interests, including invitations for vendors to snoop on users’ computers, prohibitions on publicly criticizing the product in question, and bans on customizing or even repairing purchased devices.”

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