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Banks Try to Tame Gadget-Flooded Workplace with Management Software

American Banker: “MDM [mobile device management] software has been available for awhile, but it is being slowly adopted by banks. Many of these banks once used only BlackBerry products, but the Ponemon study found that 23% of banks are migrating from BlackBerry to a multi-OS mobile environment and 18% plan to do so. And a recent Forrester survey found that 20% of “mobile decision-makers” at U.S. companies with more than 1,000 employees are so eager to use their own devices that they would be willing to help pay for the opportunity; 11% said they would be willing to pay the entire cost if they could get the smartphone of their choice. Another driver for MDM software in banking is the Federal Financial Institutions Examination Council’s guidelines on cloud computing, which were issued in mid-2012 but are still being digested by many in the industry. The regulators say, among other things, that banks must know where their data is at all times.  At the $1.4 billion-asset Needham Bank, MDM software from MobileIron has helped with regulatory compliance and automatic provisioning. “It gives auditors an increased level of comfort that we know exactly what’s going on with that fleet [of devices],” Gordon says. “We can also help users set up devices more rapidly than we would have otherwise.” A recent IT project proved the software’s worth, Gordon says. The bank redeployed a wireless network, setting up sub-networks to handle data security and software distribution separately for executives, IT and general users.”


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