Category «Blogs»

Manners 2.0: Key findings about etiquette in the digital age

“Some 92% of Americans now have a cellphone of some kind, and 90% of those cell owners say that their phone is frequently with them. This “always-on” mobile connectivity is changing the nature of public spaces and social gatherings. It is also rewriting social norms regarding what is rude and what is acceptable behavior when people …

Subjects: Blogs, E-Mail, Internet, Knowledge Management, Social Media

Men catch up with women on overall social media use

“Historically, women have been more avid users of social media than men – a finding consistent across several Pew Research Center surveys. In fact, in November 2010, the gender gap was as large as 15 percentage points. More recent data, however, show that these differences are no longer statistically significant. A new Pew Research Center …

Subjects: Blogs, Internet, Knowledge Management, Social Media

Mobile Messaging and Social Media 2015

Pew Report – Mobile Messaging and Social Media 2015 – August 19, 2015: “In today’s world, people — particularly young people — are continually finding and adapting new ways of communicating electronically to fit their needs. Case in point: 2015 marks the first time Pew Research Center has asked specifically about mobile messaging apps as …

Subjects: Blogs, Internet, Privacy, Social Media, Wireless Web

2015 Digital Business Global Executive Study and Research Project

“MIT Sloan Management Review and Deloitte’s1 2015 global study of digital business found that maturing digital businesses are focused on integrating digital technologies, such as social, mobile, analytics and cloud, in the service of transforming how their businesses work. Less-mature digital businesses are focused on solving discrete business problems with individual digital technologies. The ability to …

Subjects: Blogs, E-Commerce, Economy, Financial System, Internet, Knowledge Management, Marketing, Social Media

Lessons from Leading Edge of Customer Experience Management

A Report by Harvard Business Review Analytic Service – Lessons from the Leading Edge of Customer Experience Management – 2014. “CUSTOMER EXPERIENCE MANAGEMENT — the collection of processes an organization uses to manage customer interactions across the enterprise—is more important than ever. The days of the single customer touch point are long gone. Today’s companies …

Subjects: Blogs, Internet, Knowledge Management, Legal Research, Libraries, Marketing, Social Media

New on LLRX – Finding People Resources and Sites on the Internet

Via LLRX.com – Finding People Resources and Sites on the Internet – People centric resources and sites on the Internet allow you to find individuals based on a range of objectives: personal (family, medical, genealogy); business (legal, corporate, financial); academic; government and career. Web search guru Marcus P. Zillman’s new guide highlights selected sources to …

Subjects: Blogs, Internet, Knowledge Management, Legal Research, Libraries, Search Engines, Social Media

Global law firm implements innovative internal messaging system

Legal Insider – “In an idea that has yet to be fully embraced by its staff, DLA Piper has introduced its own internal Twitter for enterprise called Grapevine. Using Greets instead of Tweets, Grapevine is an open security model which is being used to send messages; spread news, information and know-how across the firm; and send …

Subjects: Blogs, E-Mail, Internet, Knowledge Management, Legal Research, Social Media

FireEye – Uncovering Malware Backdoor that Uses Twitter

FireEye announcement: “It hides in network communications, in all the noise—designed so that defenders can neither detect nor characterize its activity. But its purpose is transparent: to use Twitter, GitHub, and cloud storage services to relay commands and extract data from compromised networks. Download the report [reg. req’d] and read about the recently discovered HAMMERTOSS, …

Subjects: Blogs, Cybercrime, Cybersecurity, Intellectual Property, Internet, Knowledge Management, Privacy, Social Media

How Collaboration and Crowdsourcing are Changing Legal Research

ThomsonReuters/Susan Martin: “Bob Ambrogi, lawyer, consultant and blogger at Law Sites, spoke at a well-attended session this morning at the American Association of Law Libraries (AALL) Annual Meeting. Titled “Playing Well With Others: How Collaboration and Crowdsourcing are Changing Legal Research,” Ambrogi’s presentation began with a light-hearted scolding of lawyers and legal professionals who simply “aren’t …

Subjects: Blogs, Internet, Knowledge Management, Legal Research, Social Media