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The 2011 Fortune 500 and Social Media Adoption: Have America’s Largest Companies Reached a Social Media Plateau? Nora Ganim Barnes, Ph.D. and Justina Andonian – Center for Marketing Research, Charlton College of Business, University of Massachusetts Dartmouth “One hundred and fourteen (23%) of the primary corporations listed on the 2011 F500 have a public-facing corporate …
Twitter and the Campaign – How the Discussion on Twitter Varies from Blogs and News Coverage And Ron Pauls Twitter Triumph, December 8, 2011 “A detailed examination of more than 20 million Tweets about the race for president finds that the political discussion on Twitter is measurably different than the one found in the blogosphere …
Via NextGov, a compilation of aggregated government tweet feeds organized by type of organization as well as by most recent postings. Very useful for a comprehensive, one-stop view of agency tweets and updated data.
“Documents obtained by The Wall Street Journal open a rare window into a new global market for the off-the-shelf surveillance technology that has arisen in the decade since the terrorist attacks of Sept. 11, 2001. The techniques described in the trove of 200-plus marketing documents include hacking tools that enable governments to break into peoples …
How Mainstream Media Outlets Use Twitter Content Analysis Shows an Evolving Relationship – November 14, 2011 “For nearly every news organization, Twitter has become a regular part of the daily news outreach. But there are questions about how those organizations actually use the technology: How often do they tweet? What kind of news do they …
Atlantic Wire – Adam Clark Estes: “When a federal judge ruled that Twitter must reveal the private data of three WikiLeaks associates on Thursday, privacy advocates died a little inside. The two organizations that had defended the three users, American Civil Liberties Union (ACLU) and the Electronic Frontier Foundations (EFF), immediately filed mournful blog posts …
The Socialbot Network: When Bots Socialize for Fame and Money – Yazan Boshmaf, Ildar Muslukhov, Konstantin Beznosov, Matei Ripeanu – University of British Columbia Vancouver, Canada “Online Social Networks (OSNs) have become an integral part of today’s Web. Politicians, celebrities, revolutionists, and others use OSNs as a podium to deliver their message to millions of …
News release: “Customer experience analytics firm ForeSee today released its report on the American Customer Satisfaction Index (ACSI) Quarterly E-Government Satisfaction Index, including an analysis of the state of social media in the federal government. ForeSees audit of social media activity in the federal government identified clear themes and best practices, showing that the public …
The Economist: “The beauty of Twitter, the popular microblogging service, is that users have to keep it short: messages can only be 140 characters long. But companies that mine the stream of tweets for marketing and other purposes (see article in this week’s issue of The Economist) get much more information. [Here is a map] …
Federal Reserve Bank of New York – Sentiment Analysis And Social Media Monitoring Solution. Request for Proposal (Event-6994) “Social media platforms are changing the way organizations are communicating to the public. Conversations are happening all the time and everywhere. There is need for the Communications Group to be timely and proactively aware of the reactions …
The Impact of Economics Blogs, David McKenzie and Berk Özler, August 2011 “There is a proliferation of economics blogs, with increasing numbers of economists attracting large numbers of readers, yet little is known about the impact of this new medium. Using a variety of experimental and non-experimental techniques, this study quantifies some of their effects. …
International Bloggers and Internet Control, Hal Roberts, Ethan Zuckerman, Jillian York, Robert Faris, and John Palfrey. Berkman Center for Internet & Society, August 2011 “The Internet is an increasingly contested space, particularly in countries with repressive governments. Infringements on Internet freedom, particularly through Internet filtering and surveillance, have inspired activists and technologists to develop technological …
