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Category Archives: E-Commerce

Amazon rivals thrive during the pandemic as shipping delays level the playing field

NBC News – “Over the nine months Andy Hunter courted investors for his online bookselling business, Bookshop.org, he was repeatedly told it was doomed to be crushed by Amazon. Three months since its launch with less than $1 million in funding, Hunter said the business has already far exceeded levels he’d hoped to achieve by Christmas. By early May, Bookshop has been selling more than 10,000 books a day to 175,000 customers before spending a dollar on advertising, according to Hunter. Bookshop’s timing was uncanny. The site, which provides an easy way for independent booksellers to set up online storefronts for delivery orders, launched in beta on Jan. 28. After a steady first five weeks, Hunter said, the business began to take off as stay-at-home orders proliferated across the U.S.

“My goal was to capture 1 percent of Amazon’s book market and we’re there now; we’re over 1 percent of their sales,” he said in a phone interview in late April. “I thought it was going to take three years to get there and instead it took 11 weeks.” While the pandemic threatens to cripple small businesses like book stores and restaurants that tend to rely on foot traffic, it’s also creating opportunities for some online businesses to expand. Bookshop’s early success shows that Amazon may not be the only e-commerce business to come out of the pandemic stronger than before. As the retail giant has been forced to loosen its speedy delivery times in the face of unprecedented demand and inventory shortages, smaller e-commerce services have also seen a boom as consumers scramble to find goods online…”

Technology helped shape Asia’s early response to COVID-19

McKinsey – Six digital and mobile technologies that helped guide governments and businesses in Asia could help other countries around the world. “The COVID-19 pandemic is constantly evolving, and at the time of writing the data do not allow us to draw firm conclusions about the most effective way to fight it. Although we focus… Continue Reading

Chrome will soon block resource-draining ads. Here’s how to turn it on now

ars technica – Fed up with cryptojacking ads? Google developers have you covered. “Chrome browser users take heart: Google developers are rolling out a feature that neuters abusive ads that covertly leach your CPU resources, bandwidth, and electricity. The move comes in response to a swarm of sites and ads first noticed in 2017 that… Continue Reading

A Complete List of Coronavirus (COVID-19) Scams

Self – “As anxiety around coronavirus increases, more scammers are taking advantage. While scams can happen any time, many companies are now preying on people’s fear about contracting COVID-19 and the financial uncertainty due to job and income loss caused by the virus, among others. Here’s what you need to know to help protect yourself… Continue Reading

For Bookstore Owners, Reopening Holds Promise and Peril

The New York Times – For Bookstore Owners, Reopening Holds Promise and Peril – “Across the country, booksellers are wrestling with how to safely open their stores. Some are racing ahead. Others feel it’s too risky. Among retail businesses, bookstores, especially smaller independent stores, face particular challenges as they navigate reopening. Many indies occupy cramped… Continue Reading

The Immunity of the Tech Giants

The New York Times – Kara Swisher: When the pandemic is over, we most certainly should fear the industry more than ever. “If power tends to corrupt, and absolute power corrupts absolutely, how can we best describe the kind of power Big Tech will wield when the coronavirus crisis is over? How about this: The… Continue Reading

Some Amazon Sellers Are Paying $10,000 A Month To Trick Their Way To The Top

BuzzFeedNews – An emerging black market offers Amazon sellers pricey ways to cheat the marketplace and mislead customers, according to documents obtained by BuzzFeed News. “The most prominent black hat companies for US Amazon sellers offer ways to manipulate Amazon’s ranking system to promote products, protect accounts from disciplinary actions, and crush competitors. Sometimes, these… Continue Reading

The Pandemic Will Change American Retail Forever

The Atlantic– “…To see how the pandemic is already reshaping American retail, you don’t even have to go outside and count storefronts. Your receipts and credit-card statements tell the whole story. On Thursday, the U.S. Commerce Department reported that retail spending in March collapsed by the largest number on record. Travel spending—including on airlines, hotels,… Continue Reading

A Flowchart for Making Impactful Purchases at Your Indie Bookstore

Bookriot: “Looking to support independent bookstores during the pandemic? Here’s a flow chart for how to make your purchases most impactful for your local indie. Order Directly From the Bookstore’s Website – Does your local bookshop have a webstore? If so, shop directly on their website. Purchase branded merch, gift cards, and search for in-stock… Continue Reading

Digital 2020 Report

Hootsuite – A comprehensive look at the state of the internet, mobile devices, social media, and ecommerce. “4.5 billion internet users around the globe. 3.8 billion people on social media. What are the best opportunities in digital? Which platforms are growing fastest? And what new consumer behaviors should your brand be paying attention to?  Steer… Continue Reading