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Library Systems Report 2017 Competing visions for technology, openness, and workflow

“The 2017 edition of the annual industry report that I have produced since 2002 has been published by American Libraries. The report is available online and in the May 2017 print issue. The 2002 through 2013 editions of this report were published by Library Journal. The library technology industry has entered a new phase: business consolidation and technology innovation. Development of products and services to support the increasingly complex work of libraries remains in an ever-decreasing number of hands. Not only have technology-focused companies consolidated themselves, they have become subsumed within higher-level organizations with broad portfolios of diverse business activities. The survivors of this transformed industry now bear responsibility to deliver innovation from their amassed capacity. Modern web-based systems delivering traditional library automation and discovery capabilities are now merely table stakes. Real progress depends on building out these platforms to support the new areas of service emerging within each type of library.

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