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Major Telecom Companies Partner With Attorneys General to Implement New Principles to Combat Robocalls

Mass.gov: “…The principles, announced today by a group attorneys general in partnership with AT&T, Bandwidth, CenturyLink, Charter, Comcast, Consolidated, Frontier, Sprint, T-Mobile, US Cellular, Verizon, and Windstream, will help service providers incorporate call-blocking technology, monitor their networks for robocall traffic, and cooperate with investigations that trace illegal robocalls…The principles announced today include:

  • Offering free call blocking and labeling to customers.
  • Implementing call authentication industry standards.
  • Analyzing and monitoring network traffic for patterns consistent with robocalls.
  • Investigating suspicious calls and calling patterns.
  • Confirming the identity of commercial customers.
  • Tracing illegal robocalls back to their source.
  • Cooperating in traceback investigations, which track illegal robocalls across networks to determine the source.
  • Communicating with state attorneys general to help identify scams and trends in illegal robocalling…”

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