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Could your mobile carrier be hiding third-party charges on your phone bill that you never authorized?

“The FTC says that T-Mobile charged consumers not only for regular phone services, but also for third party content – including monthly subscriptions for ringtones, wallpaper, horoscope texts, flirting tips, and celebrity gossip – that consumers neither knew about nor agreed to.  According to the FTC, here’s how it happened: On the first page of the bill, T-Mobile deceptively lumped third-party charges under a general line item that also included charges for their services like texting. The obscure breakouts of each charge were on the pages toward the end of the bill. More surprising? The company continued to charge consumers, pocketing up to 40 percent of those third-party charges, even after some consumers caught on, complaints piled up, and industry auditors put T-Mobile on notice that the charges were unauthorized…”

 

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