Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002

Rollout of not preceeded by adequate testing, debugging

What went wrong with by Adam Mazmanian

“A four-hour hearing on Capitol Hill confirmed that pre-launch testing of was inadequate given the size and scope of the project. Two IT contractors deeply enmeshed in the launch, CGI Federal and Quality Software Services Inc. (QSSI), confirmed reports that end-to-end testing was conducted only in the final weeks before the site went live, and no senior executive at the Center for Medicare and Medicaid Services was designated as the point person for integrating the various components of the system.”

Leave a reply