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Facebook Response to Chairman John Thune’s letter on Trending Topics

Colin Stretch, Facebook General Counsel – News Release: “Last week we met with Chairman of the U.S. Senate Commerce Committee John Thune to describe our investigation in response to anonymous allegations of political bias in our Trending Topics feature and to discuss the preliminary results of our work. Today, we sent Chairman Thune a follow up letter setting out our findings and conclusions. As we explain there, suppressing political content or preventing people from seeing what matters most to them is directly contrary to our mission and our business objectives and the allegations troubled us deeply. We are proud of the platform and community we have created, and it is important to us that Facebook continues to be a platform for all ideas. As soon as we heard of these allegations, we initiated an investigation into the policies and practices around Trending Topics to determine if anyone working on the product acted in ways that are inconsistent with our policies and mission. We spoke with current reviewers and their supervisors, as well as a cross-section of former reviewers; spoke with our contractor; reviewed our guidelines, training, and practices; examined the effectiveness of our oversight; and analyzed data on the implementation of our guidelines by reviewers. We also talked to leading conservatives, to gain valuable feedback and insights. Our investigation has revealed no evidence of systematic political bias in the selection or prominence of stories included in the Trending Topics feature. Our data analysis indicated that conservative and liberal topics are approved as trending topics at virtually identical rates. We were also unable to substantiate any of the specific allegations of politically-motivated suppression of particular subjects or sources. In fact, we confirmed that most of the subjects mentioned in media reports were included as trending topics on multiple occasions…”

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