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Category Archives: E-Commerce

Facebook Gives Workers a Chatbot to Appease That Prying Uncle

The New York Times – “Some Facebook employees recently told their managers that they were concerned about answering difficult questions about their workplace from friends and family over the holidays. What if Mom or Dad accused the social network of destroying democracy? Or what if they said Mark Zuckerberg, Facebook’s chief executive, was collecting their online data at the expense of privacy? So just before Thanksgiving, Facebook rolled out something to help its workers: a chatbot that would teach them official company answers for dealing with such thorny questions. If a relative asked how Facebook handled hate speech, for example, the chatbot — which is a simple piece of software that uses artificial intelligence to carry on a conversation — would instruct the employee to answer with these points: Facebook consults with experts on the matter.

  • It has hired more moderators to police its content.
  • It is working on A.I. to spot hate speech.
  • Regulation is important for addressing the issue.

It would also suggest citing statistics from a Facebook report about how the company enforces its standards. The answers were put together by Facebook’s public relations department, parroting what company executives have publicly said. And the chatbot has a name: the “Liam Bot.” (The provenance of the name is unclear.)…”

Too Big to Govern Public Balance Sheet for the World’s Largest Store

Economic Roundtable: “Amazon is flourishing as a corporation. On good days in the stock market it is worth $1 trillion, making it most valuable company on the planet. Amazon has come of age financially. This report examines its standing as a socially accountable corporate citizen, with close attention to the impact of Amazon’s logistics operations… Continue Reading

How Google Interferes With Its Search Algorithms and Changes Your Results

WSJ.com: “More than 100 interviews and the Journal’s own testing of Google’s search results reveal: Google made algorithmic changes to its search results that favor big businesses over smaller ones, and in at least one case made changes on behalf of a major advertiser, eBay Inc., contrary to its public position that it never takes… Continue Reading

Majority of Americans believe online and offline activities tracked and monitored by companies and govt

Pew – Americans and Privacy: Concerned, Confused and Feeling Lack of Control Over Their Personal Information – “Majorities think their personal data is less secure now, that data collection poses more risks than benefits, and believe it is not possible to go through daily life without being tracked. “A majority of Americans believe their online… Continue Reading

Business Roundtable Ranked How Well Apple, IBM, and Amazon Actually Serve Stakeholders

Fortune: “In August, almost 200 leading business executives—including Amazon CEO Jeff Bezos, Apple CEO Tim Cook, JPMorgan Chase CEO Jamie Dimon, and IBM CEO Ginni Rometty—made news headlines by offering a new definition for the purpose of a corporation that challenged long-held corporate orthodoxy. These chief executives, collectively known as the Business Roundtable, argued that… Continue Reading

Leaked documents show Facebook leveraged user data to fight rivals and help friends

NBCNews: “A cache of leaked Facebook documents shows how the company’s CEO, Mark Zuckerberg, oversaw plans to consolidate the social network’s power and control competitors by treating its users’ data as a bargaining chip. The documents were obtained and are being published by NBC News. This trove comprises approximately 7,000 pages in total, of which… Continue Reading