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Category Archives: AI

Why do customers buy seemingly irrelevant products?

Amazon Science – “Product search algorithms, like the ones that help customers place orders through Alexa, aim at returning the products that are most relevant to users’ queries, where relevance is usually interpreted as “anything that satisfies the users’ need”. A common way to estimate customers’ satisfaction is to rely on the judgment of human annotators. (We annotate a very small fraction of 1% of interactions.) We’ve noticed that customers frequently engage with voice shopping results that annotators label as irrelevant. At this year’s ACM Web Search and Data Mining (WSDM) conference, in February, we will present a systematic analysis of this phenomenon…”

Water Peace and Security Partnership Predictive Tool

WPS – “Water insecurity is increasing worldwide. A third of the world’s people now live in countries that experience high levels of water stress, with droughts affecting around 50 million people and causing more than $5 billion in damage annually. These numbers are expected to rise as population growth, rapid urbanisation, increasing climate change and… Continue Reading

Bots Are Destroying Political Discourse As We Know It

The Atlantic: “Text-generation software is already good enough to fool most people most of the time. It’s writing news stories, particularly in sports and finance. It’s talking with customers on merchant websites. It’s writing convincing op-eds on topics in the news (though there are limitations). And it’s being used to bulk up “pink-slime journalism”—websites meant… Continue Reading

Will Artificial Intelligence Eat the Law? The Rise of Hybrid Social-Ordering Systems

Wu, Tim, Will Artificial Intelligence Eat the Law? The Rise of Hybrid Social-Ordering Systems (August 25, 2019). Available at SSRN: https://ssrn.com/abstract=3492846 or http://dx.doi.org/10.2139/ssrn.3492846 “Software has partially or fully displaced many former human activities, such as catching speeders or flying airplanes, and proven itself able to surpass humans in certain contests, like Chess and Jeopardy. What… Continue Reading

The Decade in Legal Tech: The 10 Most Significant Developments

LawSites – Robert Ambrogi –  “In legal technology, it was a decade of tumult and upheaval, bringing changes that will forever transform the practice of law and the delivery of legal services. Feisty startups took on established behemoths. The cloud dropped rain on legacy products. Mobile tech untethered lawyers. Clients demanded efficiency and transparency. Robots… Continue Reading

The dark side of Alexa, Siri and other personal digital assistants

The Conversation: “Digital assistants can be found in your office, home, car, hotel, phone and many other places. They have recently undergone massive transformation and run on operating systems that are fuelled by artificial intelligence (AI). They observe and collect data in real-time and have the capability to pull information from different sources such as… Continue Reading

Assessing employer intent when AI hiring tools are biased

This report from The Brookings Institution’s Artificial Intelligence and Emerging Technology (AIET) Initiative is part of “AI and Bias,” a series that explores ways to mitigate possible biases and create a pathway toward greater fairness in AI and emerging technologies. “When it comes to gender stereotypes in occupational roles, artificial intelligence (AI) has the potential to either… Continue Reading

IEEE Computer Society’s Top 12 Technology Trends for 2020

PRNewswire – “IEEE Computer Society (IEEE CS) tech experts unveil their annual predictions for the future of tech, presenting what they believe will be the most widely adopted technology trends in 2020. Six of the top 12 technology predictions have been developed into peer-reviewed articles published in Computer magazine’s December issue, covering topics that include cognitive… Continue Reading