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Daily Archives: August 22, 2016
McKinsey – The CEO guide to customer experience
Executive Briefing – McKinsey Quarterly August 2016: ” What do my customers want? The savviest executives are asking this question more frequently than ever, and rightly so. Leading companies understand that they are in the customer-experience business, and they understand that how an organization delivers for customers is beginning to be as important as what… Continue Reading
2016 Q2 Commercial Real Estate Market Survey
“The REALTORS® Commercial Real Estate Market Trends measures quarterly activity in the commercial real estate markets, as reported in a national survey. The survey collects data from REALTORS® engaged in commercial real estate transactions. The survey is designed to provide an overview of market performance, sales and leasing transactions, along with information on current economic… Continue Reading
OPM Federal Telework Memorandum
“The U.S. Office of Personnel Management (OPM) is pleased to provide an update on efforts to automate the collection of telework data via the Enterprise Human Resources Integration (EHRI) system and asks for agency assistance in ensuring the accuracy of telework reporting via payroll submissions. Through the monthly EHRI HR-Status data feed and bi-weekly EHRI… Continue Reading
Economic Policy Review: Behavioral Risk Management in the Financial Services Industry
Federal Reserve Bank of New York – Economic Policy Review, Special Issue: Behavioral Risk Management in the Financial Services Industry. The Role of Culture, Governance, and Financial Reporting. August 2016 [177 pages, PDF] Continue Reading
BYU – Why We Disregard Security Warnings
BYU Marriott School News – “Software developers listen up: if you want people to pay attention to your security warnings on their computers or mobile devices, you need to make them pop up at better times. A new study from BYU, in collaboration with Google Chrome engineers, finds the status quo of warning messages appearing… Continue Reading
Effective exchange rate indices covers 61 countries
Bank for International Settlements – Updated 16 August 2016 “The BIS effective exchange rate (EER) indices cover 61 economies, including individual euro area countries and, separately, the euro area as an entity. The most recent weights are based on trade in the 2011-13 period, with 2010 as the indices’ base year. Nominal EERs are calculated as… Continue Reading
OIG – Army General Fund Adjustments Not Adequately Documented or Supported
07-26-2016, Financial Management, Army General Fund Adjustments Not Adequately Documented or Supported (Project No. D2015-D000FL-0243.000), DODIG-2016-113. “We determined whether adjustments made to Army General Fund (AGF) data during the FY 2015 financial statement compilation process were adequately documented and supported. In addition, we assessed the internal controls over the compilation process. The Office of the… Continue Reading
