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Civic Information Handbook

Civic Information Handbook by Karen Kornbluh and Adrienne Goldstein, May 11, 2023. Offering insight on how to compete with coordinated deceptive information campaigns – created in collaboration with UNC Center for Information, Technology, and Public Life.  “This handbook aims to:

  • Educate civic information providers about coordinated deceptive campaign…including how they build their audiences, seed compelling narratives, amplify their messages, and activate their followers, as well as why false narratives take hold, and who the primary actors and targeted audiences are.
  • Serve as a resource on how to flood the zone with trustworthy civic information…namely, how civic information providers can repurpose the tactics coordinated deceptive campaigns use in transparent, empowering ways and protect themselves and their message online. This handbook will function as a media literacy tool, giving readers the skills and opportunity to consider who is behind networked information campaigns and how they spread their messages.
  • Its focus is limited to how information spreads on social media, but modern networked information campaigns work across an entire ecosystem of on- and offline tactics. Information campaigns use radio, mail, email, print media, television, and face-to-face communication.”

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