Use of Dashboards in Government, by Sukumar Ganapati, Florida International University, IBM Center for the Business of Government
“Stephen Few defines a dashboard as a visual display of the most important information needed to achieve one or more objectives; consolidated and arranged on a single screen so the information can be monitored at a glance. Dashboards summarize key performance metrics of organizations. They typically integrate data from different sources and display performance measures through informative graphics. The visualization allows readers to understand complex data in less time than it would take to read similar material located in the text of a full report. At the same time, the dashboards should be self-contained. Dashboards can be static (providing metrics at a particular time, e.g., PDF files) or dynamic (providing metrics in real time, e.g., interactive web dashboards).
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