Rolling Stone: “Zoom, the virtual communications platform that millions use for remote work, is facing backlash over an updated policy allowing it to train their AI products on customer data pulled from meetings. But experts say this not an isolated case — it’s a sign of how big tech plans to harvest and leverage your personal information going forward. The change to Zoom’s terms and conditions — made quietly in March — grants the company “perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights” to your content, for the purposes of “machine learning, artificial intelligence, training, testing,” and other projects. As reports this week drew more attention to the modified conditions, healthcare, education and entertainment professionals called the expanded policy an invasion of privacy. In response, Zoom CEO Eric Yuan on Tuesday admitted that the language of the new policy was the result of a “process failure.” The day before, the company had published a blog post acknowledging the updated terms and tried to assure customers that they would have the means to opt out of such data collection. But, realistically, if you’re a meeting participant in which the organizer has enabled the Zoom IQ feature (an “AI smart companion” also introduced in March), your choices are either to hang up or accept that your information from the call will be saved by the company. Another update to their terms and conditions, which Zoom added Monday under public pressure, claims that the company “will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent” — though it also says that Zoom reserves the right to do just that. As Gizmodo points out, this is not terribly comforting given Zoom’s previous privacy and security failures<…”/a>
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