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American Customer Satisfaction Index e-business report

“The annual ForeSee American Customer Satisfaction Index (ACSI) e-business report 2013 includes an analysis of individual companies within three measured e-business categories.

  • Social Media: Google+, Pinterest.com, Twitter.com, LinkedIn.com, Facebook.com, Wikipedia.com, and YouTube.com
  • Portals and Search Engines: AOL.com, Bing.com, Google.com, MSN.com, and Yahoo.com
  • News & Information Websites: ABCNews.com, CNN.com, FoxNews.com, HuffingtonPost.com, NBCNews.com, NYTimes.com, and USAToday.com”
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