JetBlue Passenger Profiles Controversy Remains in Spotlight

by Sabrina I. Pacifici on September 22, 2003

As a follow-up to my previous posting, Airline Passenger Profiling Study Goes Awry, on September 20 the Electronic Privacy Information Center (EPIC) filed a complaint with the FTC, stating:

  • JetBlue Airways Corporation and Acxiom Corporation have engaged in deceptive trade practices affecting commerce by disclosing consumer personal information to Torch Concepts Inc., an information mining company with its principal place of business in Huntsville, Alabama, in violation of 15 U.S.C. § 45(a)(1).”
  • “EPIC also filed expedited Freedom of Information Act requests with several federal agencies.”
  • See also this press release, issued at 6:26pm today by JetBlue, “JetBlue Retains Deloitte & Touche to Assist the Airline in Its Analysis of Its Privacy Policy; Airline Confirms it will Not be a Test Airline for CAPPS II.”
  • Previous post:

    Next post: