Maryland County Considers Regulating Cable Modem Service

by Sabrina I. Pacifici on July 8, 2004

This article from yesterday’s Washington Post (reg. req’d, articles archived 14 days after publication) reviews the pioneering proposal under consideration by the Montgomery County Council to regulate service standards for cable service providers.

  • See also this Council press release dated July 7: “Montgomery County is about to be the first local jurisdiction to put in place customer service standards for companies that provide cable modem service…..These standards will protect cable modem customers by requiring companies to address problems in a timely fashion – or face penalties.”
  • Posted in Internet

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