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Citizen Satisfaction with Federal Websites Loses Steam, according to the University of Michigan’s American Customer Satisfaction Index (ACSI. Key findings include: “Over the past 7 quarters, citizen satisfaction has remained relatively flat while private sector satisfaction has increased From last quarter, 49% of sites saw lower satisfaction than last quarter, while 31% had score increases …
Press release: “Hospitals across the United States have significantly improved the quality of care provided for patients suffering from heart attacks, heart failure, or pneumonia over the past four years, according to a new report from The Joint Commission. The report details the performance of accredited hospitals against standardized national performance measures and the Joint …
Committee on Oversight and Government Reform, Full Committee hearing to Examine Allegations of Political Interference with Government Climate Change Science (Part II) – [Link to Part 1]. “This hearing examined evidence and allegations of political interference with the work of government climate change scientists under the current Administration.” Documents and Links Chairman Waxman’s Opening Statement …
