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InsideBigData: “Our friends over at Veritas just released a new survey revealing that workers are oversharing with generative AI tools, putting businesses at risk. Nearly a third (31%) of global office workers admitted to inputting potentially sensitive information into generative AI tools, such as customer details or employee financials. Other key findings include: 61% of global …
ReactorMag – “One price of free speech is eternal humility, recognizing that none of us is immune to becoming a tool of censorship if we fail to recognize its manipulative tactics. Was it a government action, or did they do it themselves because of pressure?” This is inevitably among our first questions when news breaks …
Vox: “If you pay for car insurance, you’ve probably noticed that rates are really high lately. You’re not alone. Last week’s Consumer Price Index (CPI) report — the government’s method for tracking what people are paying for goods and services and how that’s changing over time — noted that the price of car insurance was …
Via LLRX – Plagiarism Detection Tools Offer a False Sense of Accuracy – Investigative Reporter Tara García Mathewson discusses how the the tools that likely brought down Harvard president Claudine Gay are improperly used on students all the time.
Via LLRX – DOJ funding pipeline subsidizes questionable big data surveillance technologies – Professor Andrew Guthrie Ferguson discusses how predictive policing has been shown to be an ineffective and biased policing tool. Yet, the Department of Justice has been funding the crime surveillance and analysis technology for years and continues to do so despite criticism from researchers, privacy …
Association of Rape Crisis Centers in Israel (ARCCI): “The report clearly demonstrates that this is not a “malfunction” or isolated incident but a clear operational strategy involving systematic, targeted sexual abuse. The report focuses on sexual and gender-based violence during the massacre of October 7, 2023, and the war that ensued, serving as a primary …
“CCMC’s [Customer Care Measurement and Consulting] Customer Rage Study is an independent analysis of the state of corporate complaint handling in America. The Customer Rage Study offers a clear comparison of customer satisfaction with corporate customer care efforts across decades. A leader in the customer care movement for nearly 45 years, CCMC principals’ work has …
The Atlantic [read free] – “My KitchenAid stand mixer is older than I am. My dad bought the white-enameled machine 35 years ago, during a brief first marriage. The bits of batter crusted into its cracks could be from the pasta I made yesterday or from the bread he made then. I learned to make …
And why you shouldn’t trust product recommendations from big media publishers ranking at the top of Google. “Google regularly launches updates to its algorithm to continuously improve search results quality. Think of these updates as a refresh of the system where rankings change: some websites see an improvement while others see a decline. At HouseFresh, …
The Rise of Techno-Authoritarianism by Adrienne LaFrance [The Atlantic; read free] “Silicon Valley still attracts many immensely talented people who strive to do good, and who are working to realize the best possible version of a more connected, data-rich global society. Even the most deleterious companies have built some wonderful tools. But these tools, at scale, …
