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60% of Americans Would Be Uncomfortable With Provider Relying on AI in Their Own Health Care

“A new Pew Research Center survey explores public views on artificial intelligence (AI) in health and medicine – an area where Americans may increasingly encounter technologies that do things like screen for skin cancer and even monitor a patient’s vital signs. The survey finds that on a personal level, there’s significant discomfort among Americans with the idea of AI being used in their own health care. Six-in-ten U.S. adults say they would feel uncomfortable if their own health care provider relied on artificial intelligence to do things like diagnose disease and recommend treatments; a significantly smaller share (39%) say they would feel comfortable with this. One factor in these views: A majority of the public is unconvinced that the use of AI in health and medicine would improve health outcomes. The Pew Research Center survey, conducted Dec. 12-18, 2022, of 11,004 U.S. adults finds only 38% say AI being used to do things like diagnose disease and recommend treatments would lead to better health outcomes for patients generally, while 33% say it would lead to worse outcomes and 27% say it wouldn’t make much difference. These findings come as public attitudes toward AI continue to take shape, amid the ongoing adoption of AI technologies across industries and the accompanying national conversation about the benefits and risks that AI applications present for society. Read recent Center analyses for more on public awareness of AI in daily life and perceptions of how much advancement emerging AI applications represent for their fields. Asked in more detail about how the use of artificial intelligence would impact health and medicine, Americans identify a mix of both positives and negatives. On the positive side, a larger share of Americans think the use of AI in health and medicine would reduce rather than increase the number of mistakes made by health care providers (40% vs. 27%)…”

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