The Media’s Pivot to AI Is Not Real and Not Going to Work

404 Media: “…Despite the fact that generative AI has been a destructive force against their businesses, their industry, and the truth more broadly, media executives still see AI as a business opportunity and a shiny object that they can tell investors and their staffs that they are very bullish on. They have to say this, I guess, because everything else they have tried hasn’t worked, and pretending that they are forward thinking or have any clue what they are doing will perhaps allow a specific type of media executive to squeeze out a few more months of salary. But pivoting to AI is not a business strategy. Telling journalists they must use AI is not a business strategy. Partnering with AI companies is a business move, but becoming reliant on revenue from tech giants who are creating a machine that duplicates the work you’ve already created is not a smart or sustainable business move, and therefore it is not a smart business strategy. It is true that AI is changing the internet and is threatening journalists and media outlets. But the only AI-related business strategy that makes any sense whatsoever is one where media companies and journalists go to great pains to show their audiences that they are human beings, and that the work they are doing is worth supporting because it is human work that is vital to their audiences. This is something GQ’s editorial director Will Welch recently told New York magazine: “The good news for any digital publisher is that the new game we all have to play is also a sustainable one: You have to build a direct relationship with your core readers,” he said. Becoming an “AI-first” media company has become a buzzword that execs can point at to explain that their businesses can use AI to become more ‘efficient’ and thus have a chance to become more profitable. Often, but not always, this message comes from executives who are laying off large swaths of their human staff…”

Posted in: AI, Education, Internet, Knowledge Management, Legal Research