Gallup: “The percentage of U.S. employees who reported using AI at work at least a few times a year increased from 40% to 45% between the second and third quarters of 2025. Frequent use (a few times a week or more) grew from 19% to 23%, while daily use moved less, ticking up from 8% to 10% during the same period. The latest Gallup Workforce results are based on a nationally representative survey of 23,068 U.S. adults employed full- and part-time conducted by web Aug. 5-19 using the Gallup Panel. U.S. employees working in knowledge-based jobs, such as technology or professional services, were more likely to use AI than those in frontline positions. Seventy-six percent of employees in technology or information systems, 58% in finance, and 57% in professional services used AI in their role a few times a year or more. In contrast, within industries with higher rates of frontline employees, 33% of employees in retail, 37% in healthcare and 38% in manufacturing reported using AI at work at the same frequency.

Workforce Divided Over Level of Organizational AI Adoption – In Q3 2025, 37% of employees said their organization has implemented AI technology to improve productivity, efficiency and quality. Forty percent said their organization had not, and 23% said they did not know. The percentage of those who said they did not know was lower than the percentage who reported using AI at work at least a few times in the past year, but higher than the percentage who reported using it frequently. This gap suggests that a portion of employees used personal AI tools or otherwise used AI without awareness of their organization’s AI strategy.

Employees in individual contributor roles (26%) were more likely than managers (16%) and leaders (7%) to say they did not know whether their organization had implemented AI technology. Part-time employees, those working on-site, and employees in frontline roles or industries also reported higher uncertainty. Employees who are further from organizational decision-making have been less aware of AI implementation. A previous version of this question did not offer a “don’t know” response, which effectively encouraged respondents to make their best guess. Under that format, the share of employees who believed their organization had implemented AI rose from 33% in May 2024 to 44% in May 2025, while the share saying their organization had not implemented AI fell from 67% to 56%. In the latest survey, Gallup added a “don’t know” option to capture uncertainty about AI adoption. Because respondents could indicate a lack of knowledge, the Q3 2025 results are not directly comparable to earlier measurements. The fact that 23% chose “don’t know” highlighted substantial variation in how well information about AI adoption was reaching employees…”