Your Doctor Is Using A.I. to Take Notes. What Could Go Wrong?

The New York Times Gift Article – “Apps that record visits are becoming popular, but they come with privacy and accuracy concerns. At your next appointment, your doctor may have a new kind of assistant listening in: artificial intelligence. Across the nation, A.I. programs are quietly recording these conversations and turning them into draft medical notes. These tools, known as A.I. scribes, are becoming more popular, with about 30 percent of U.S. doctors using them to document patient encounters. For physicians, the appeal is obvious. Doctors spend roughly 2.3 hours on paperwork for every 8 hours of patient care. Several trials have found that A.I. scribes can ease doctors’ documentation burden, reducing stress and burnout. But what do A.I. scribes mean for patients? The hope is that they will help doctors pay better attention during visits; shorten waits for appointments; and produce more thorough notes, said Dr. Paul Lukac, chief A.I. officer at U.C.L.A. Health. But there has been little research on how A.I. scribes are affecting patient care. The popularity of scribes has also raised concerns about privacy, consent and accuracy. So we asked experts what patients should know…”

Posted in: AI, E-Records, Health Care, Medicine, Privacy